My car was not fully reprogrammed after a battery change. Had to return to reprogram the driver window after we thought it was broke. Been nice if clock was reset, too. Overall, satisfied despite the inconvenience.
4/29/2018
Jeni M. VERIFIED CUSTOMER
Frank always does such a great job of coordinating my service,great communication, and clear information. Thanks!!
4/29/2018
Sandra O. VERIFIED CUSTOMER
It seems to me that $95 plus tax is a lot to pay for an oil change and a tire rotation. Other shops I have taken my cars to will do tire rotations for free. Honestly I have always been leery of dealerships for their high service charges, but since our car is under warranty I feel obligated to take it to an authorized Subaru dealer. My advisor, Barbara Devon was very professional and gave customer service.
4/29/2018
. S. VERIFIED CUSTOMER
Ms Jones did a great job and always outstanding customer service. Thank you!
4/29/2018
Martha N. VERIFIED CUSTOMER
I l live you all. I do not feel lied to or cheated anymore I left Gresham to come to you guys. Frank is awesome I also now make my daughter have her service done here thanks
4/29/2018
John W. VERIFIED CUSTOMER
No, thank you!????
4/29/2018
Susan K. VERIFIED CUSTOMER
Carson even reminded me how to reset my clock to daylight savings time. He made sure that I was totally satisfied with my visit today. Thank you, Carson!
4/29/2018
Gillian S. VERIFIED CUSTOMER
Always perfect service. Could not ask for better customer service rep.
4/29/2018
Ellen R. VERIFIED CUSTOMER
Carson provides exceptional customer service. He explains things clearly, listens carefully, and offers valuable suggestions. Thank you for telling me to try better quality gas. My mileage improved immediately.
4/29/2018
Brad B. VERIFIED CUSTOMER
Zach is terrific. He communicated clearly and promptly at every step of the service process. I will definitely recommend **** Hannah service to everyone I know. Zach was a fantastic representative of **** Hannah.
4/29/2018
Kathy C. VERIFIED CUSTOMER
Andrew is always very helpful.
I did have trouble trying to set up an appointment over the phone. I tried three times to no avail, then I set up an appointment online. Evidently even that didn't work well.
Andrew took care of getting my car taken care of - he is great to work with and I appreciated his help.
4/29/2018
Arne M. VERIFIED CUSTOMER
She was attentive and gave me updates and even helped the carwash people when they had a back up just to get me my car. Thanks! We will be back for service because your employees are very professional.
4/28/2018
Jeff K. VERIFIED CUSTOMER
Andrew made it right. Good job.
4/28/2018
Ronald M. VERIFIED CUSTOMER
Work was completed a lot sooner than expected which gave more time for some other errands.
4/28/2018
Jill M. VERIFIED CUSTOMER
Andrew is always professional and friendly!
4/28/2018
Michael M. VERIFIED CUSTOMER
Thanks Andrew!
4/28/2018
Mary P. VERIFIED CUSTOMER
My interactions with this server manager were not particularly “nice.” His smirk and attitude in response to some of my questions, did not make the experience positive for me.
Prior to this visit, I have had positive experiences and great interactions with all the other service managers I have worked with, on prior visits to **** Hannah. I have appreciated the prior visit service interactions.
This one I did not enjoy or appreciate.
4/28/2018
Marissa...Stonyan H. VERIFIED CUSTOMER
Service person said it was his lunch break and was upset I was there at the time slot.
4/28/2018
Earl S. VERIFIED CUSTOMER
Taisharra jones was very professional and helpful. She was great to work with.
4/28/2018
Lynn B. VERIFIED CUSTOMER
Happy with service...Frank is great! Price seemed rather high.