First time customer after too many poor experiences at Tonkon Nissan in Wilsonville. I wish I had tried your service department sooner.
7/9/2018
Jason I. VERIFIED CUSTOMER
Came in with a problem. Paid $148 to have it fixed. Left with the same problem.
7/9/2018
Martha V. VERIFIED CUSTOMER
Nice service, thank you!
7/8/2018
Robert C. VERIFIED CUSTOMER
Keegan went out of his way and I believe went beyond what one might typically expect in that situation, to get me out of the waiting area and back on the road sooner than I could ever have hoped. And he was a good guy in the process.
7/7/2018
Ed B. VERIFIED CUSTOMER
Terrible customer service. I made an appointment for a simple oil change that took 4 hours to complete. And even though I was told that the "Paperwork was just now being completed", it wasn't until I called to check on the status of my car, that I was notified that my car was ready for pickup. What is the point of making an appointment if a simple oil change takes 4 hours to complete?
This is the second time I have received poor customer service at this dealership. The first time was after the change in ownership to **** Hannah. I thought I would give the dealership one more time to redeem themselves after speaking with the service manager, but never again. I will never return for service or for a purchase and will discourage others to do the same.
7/7/2018
Randy F. VERIFIED CUSTOMER
All around great service!!!
7/7/2018
Martha L. VERIFIED CUSTOMER
I waited an extra forty minutes for my car after I was notified it was ready.
7/7/2018
DAVID S. VERIFIED CUSTOMER
They did the oil change and they put brakes on they did a fine job but they neglected to clean the car again
7/4/2018
Maria V. VERIFIED CUSTOMER
this very well thanks for your help
7/4/2018
Jim T. VERIFIED CUSTOMER
Fit me in without an appointment
7/3/2018
JESSICA B. VERIFIED CUSTOMER
Keegan has been extremely helpful and prompt in his communication.
7/2/2018
Phillip D. VERIFIED CUSTOMER
Great customer service. Thanks!
7/1/2018
Thomas B. VERIFIED CUSTOMER
Timely response to need for new tire
7/1/2018
Jordan B. VERIFIED CUSTOMER
Thanks, you guys were very communicative, professional, and prompt. I would recommend you to a friend or family.
7/1/2018
Mandy F. VERIFIED CUSTOMER
Informative, kind, and helpful.
7/1/2018
Michael J.. VERIFIED CUSTOMER
Very efficient! Great service????????
6/30/2018
MATHEW K. VERIFIED CUSTOMER
My problem was not fixed and I called again today to schedule a time to bring the car back and did not receive a return call.
6/28/2018
Gretchen O. VERIFIED CUSTOMER
Keegan always seems to multitask well. I was especially impressed with his ability to juggle frustrated customers due to systems down. The one thing I would change is give the option of giving feedback after service. I feel harassed by emails and phone calls asking for feedback to the point that I'd look for service elsewhere if I knew where to go to honor my warranty