Service was prompt and questions were answered satisfactorily. A very good experience.
2/21/2018
KATIE R. VERIFIED CUSTOMER
Keegan was very helpful, informational and courteous.
2/20/2018
ROD T. VERIFIED CUSTOMER
Great service, comfortable waiting room. Thanks for the cookies, and bottled water
2/20/2018
KELLEE O. VERIFIED CUSTOMER
Everyone is very nice. Thanks!
2/20/2018
Graciann H. VERIFIED CUSTOMER
I always feel the customer service I receive is welcoming, helpful and informed. I drive all the way from Beaverton to get my service. I have had experiences with the dealer in Beaverton where I felt much less satisfied. I will continue to drive the extra miles to get my service done at the Gladstone dealership.
2/19/2018
Brenda D. VERIFIED CUSTOMER
Devan let me no that I will need my door fixed soon but I didn’t have the money to get it done
2/17/2018
Melissa W. VERIFIED CUSTOMER
The people helping me were great. But I live in Estacada and you have express oil changes with no appointment then I find out I have to wait 1 1/2 to 2 hrs to just get a oil change?
2/16/2018
Dawn D. VERIFIED CUSTOMER
My appointment was at 9, my car wasn't ready until almost 1130. I had made my appointment before I received the coupon for 50% off, I used it and felt it negatively impacted the service I received. I felt I was imposing even though I was the one kept waiting.
2/16/2018
Sophia S. VERIFIED CUSTOMER
It was great. Thank you. Wish itnwas faster but that was beyond your control when i just drop in.
2/16/2018
John S. VERIFIED CUSTOMER
Great service. Appreciated the inspection and car wash.
2/15/2018
Donald O. VERIFIED CUSTOMER
Kevin - very friendly and efficient
Good experience ????
2/14/2018
Tony B. VERIFIED CUSTOMER
Waited way to long, some of the service to my vehicle wasn’t performed as they should have and Keegan was talking out of his ****, flip flopping trying to **** me around. P
2/14/2018
Helen E. VERIFIED CUSTOMER
Very pleased
2/14/2018
Donna P. VERIFIED CUSTOMER
Very happy with the excellent service I received at Nissan dealership. Thankyou
2/13/2018
JERRI C. VERIFIED CUSTOMER
Keegan is a great asset for **** Hannah Nissan.
2/12/2018
Martin G. VERIFIED CUSTOMER
Took 3 hours for a oil change for express service
2/11/2018
Shannon S. VERIFIED CUSTOMER
The wait time was the longest I’ve ever waited. Just under three hours. Oil change and car wash. I know if speaking to someone they would say it wasn’t the oil change. If the time was because of the car wash, maybe you need to re-evaluate that part of your service.
Most of the people sitting with me were there just as long. Three hours is not good!
Because of my warranty needing to be @ a DH service department I would probably not purchase a car again from DH. This was our second car from there.
2/11/2018
Amy N. VERIFIED CUSTOMER
Devan did a great job. My only comment is that I was notified by text that my car was finished 20 minutes before it was ready. Thank you!
2/11/2018
Steve B. VERIFIED CUSTOMER
Overall great service w/ good communication. Great that the floor mats I ordered online were able to be paired up with the car being in the shop. One note, the mats were "installed" at no charge - but the carpets under had not been vacuumed. I removed them, cleaned, & reinstalled after getting home. Not a big deal - but as retiered mgr I thought it might be detail a service mgr would make note of. I'm very glad to have gotten the mats while I was there. Thanks - Steve