Barry was professional and patient while helping me. He explained the process very thoroughly
9/8/2020
Lynn L. VERIFIED CUSTOMER
Thanks
9/7/2020
Joseph S. VERIFIED CUSTOMER
Brought my car in on friday told me it would be a good idea to go home because this service is going to take a good amount of time. She never offered a shuttle ride home or a loaner car. Later via email was told that she needed to hold my car over the weekend and told me specifically will contact me again on monday. I did not hear from her specifically for an entire week. Even after i emailed her on tues and wed no response at all. I called the hyundai service department and got an apology from the service department head manager. He then told me on Wed very specifically that my car is now top priority and gave me his word that he would contact me the next day. He never did and now Im super frustrated at this point. This is by far the worst service seen. Not a single apology from Tania as well. I only had this car for a year and still have two more years on it but after this experience I am going to be returning this lease 2 years early and now have to pay a fine for returning this car. But in my mind it is still the better choice than ever continuing with Hyundai again.
9/6/2020
Vicki R. VERIFIED CUSTOMER
Great job
9/6/2020
Ramisi C. VERIFIED CUSTOMER
My car is EXTREMELY DIRTY every time I bring my car for service the techs never cover my seats! Air wasn’t put in my tires and fluid wasn’t topped off!
9/6/2020
Kandace W. VERIFIED CUSTOMER
I thoroughly appreciated the help and kindness that Barry provided...2 thumbs UP!!!
9/6/2020
Samara B. VERIFIED CUSTOMER
Barry is awesome! He made sure to explain everything that was going to be done to my vehicle and assured that I had no questions.
9/6/2020
Joyce S. VERIFIED CUSTOMER
Thanks again for the great service
9/5/2020
Isaac H. VERIFIED CUSTOMER
Barry does a superior job....he is very caring......I'm completely satisfied!!!!!!!!
9/4/2020
JENNIFER S. VERIFIED CUSTOMER
Barry is so helpful and kind. My first time at WIN and everyone really made an impression. From the receptionist who took my call and made me a priority, to Barry and all of his help and understanding, to the employees I interacted with while waiting, and the man who took me back to get a forgotten item out of my car before I left in my loaner. Thank you a million.
9/4/2020
Syed M. VERIFIED CUSTOMER
Barry was courteous, professional and helpful ...
9/3/2020
RICHARD M. VERIFIED CUSTOMER
Ruben was very true to his word about letting me know when my light bulb and replacement rear windshield wiper arm came in and when it did he notified me and asked me if I could come in the same day to get it done I didn't have to make an advanced appointment I got it done the same day I was very excited to have my car all in one piece again and I love it and Ruben was great and making sure that it got done thank you so much for having a great employee for you and of course I will always give you my great business thank you
9/3/2020
Levi W. VERIFIED CUSTOMER
Tania Toscano, trustworthy and honest!
9/2/2020
Theodore B. VERIFIED CUSTOMER
Barry took good care with me and got my car ready in the same day as I'm based in marina del rey.
9/1/2020
Ivy T. VERIFIED CUSTOMER
Ruben is a wonderful service advisor! He thoroughly explained the procedures they did in my car. Great customer service! Definitely 5 stars!