Whoever took my keys, I’m assuming Chandler, tried guilting me into paying for a ‘engine cleaning’ for $45. After I said no politely twice, he said, “well your gonna need to do more than just your free oil changes”.
Listen, Chandler, I’m an hour from home at 3:30 on a Friday. I’d appreciate if you’d just take the keys and do what I was scheduled for.
I don’t even mind if he asks once. But to keep asking and talking to me like a moron was making my blood boil.
Then it took an hour and a half for the oil change. Is that common for people with appointments to wait an hour and a half for an oil change? Again, part of the purchase deal is that the oil changes are free, so I probably wouldn’t have complained…but Chandler speaking to me in a condescending manner made me want to write this.
1/22/2022
Nancy R. VERIFIED CUSTOMER
Everything was done to perfection my tires were even filled with air I had my recall notices fixed and love the free oil change thank you
1/21/2022
James L. VERIFIED CUSTOMER
A job well done. Thank You.
1/21/2022
Evelyn J. VERIFIED CUSTOMER
Thank you for the excellent service and the great customer service
1/20/2022
Maryjane D. VERIFIED CUSTOMER
Great look forward to receiving the survey
1/20/2022
Brian V. VERIFIED CUSTOMER
Great job Richard thank you for everything!
1/20/2022
Mancer F. VERIFIED CUSTOMER
My car has rebuilt title and they said we can do nothing for you. Unfortunately they didnt give me any assistance.even the oil change they didnt do it for is bed experience.
1/20/2022
Edith W. VERIFIED CUSTOMER
Very quick
1/19/2022
Leidy S. VERIFIED CUSTOMER
Great job
1/18/2022
Douglas W. VERIFIED CUSTOMER
So far it’s riding nice
1/18/2022
Julia V. VERIFIED CUSTOMER
Great!
1/16/2022
Benjamin P. VERIFIED CUSTOMER
Justin was great, as is my whole experience with Nissan. You guys have earned a long time customer with me!
1/16/2022
Delma G. VERIFIED CUSTOMER
I was in and out in a timely manner, great customer service.
1/16/2022
Steven L. VERIFIED CUSTOMER
Good Job ????
1/15/2022
Ray W. VERIFIED CUSTOMER
A $500 part was ordered and I was told they would call when it was received.,
Four weeks later I called to ask about the progress and told oh yeah it’s been here for weeks.,
Very disappointing!!!
1/15/2022
Wayne K. VERIFIED CUSTOMER
Excellent service only waited 30 minutes.
1/15/2022
Steven G. VERIFIED CUSTOMER
he did a excellent job explaining the work order to me its always a pleasure
1/14/2022
Gary M. VERIFIED CUSTOMER
Honest advice re service given,
1/14/2022
Marc P. VERIFIED CUSTOMER
They are always so helpful. I don't trust anyone else
1/14/2022
Jonathan R. VERIFIED CUSTOMER
Chandler is great and the oil change was done quickly