Chandler offered excellent customer service and care in the service aspects of my Altima. Job well done!
12/11/2020
Catherine Z. VERIFIED CUSTOMER
Friendly and timely
12/11/2020
Homer M. VERIFIED CUSTOMER
Thank you to everybody I appreciate
12/11/2020
David Y. VERIFIED CUSTOMER
Quick and easy
12/11/2020
Karen G. VERIFIED CUSTOMER
Nick was great. He explained everything very well and made me feel comfortable.
12/10/2020
Maureen L. VERIFIED CUSTOMER
Outstanding service. Nicholas went above and beyond....excellent customer service...he is a valuable asset to Crowley Nissan. Thank you!
12/10/2020
Jeannine M. VERIFIED CUSTOMER
I was told my oil filter was dirty and needed to be replaced but I would have to pay $25. I have a maintenance plan which includes oil changes, oil filter and tire rotation. My oil filter was not replaced
12/10/2020
Beatrice O. VERIFIED CUSTOMER
Appreciated that it was a quick and efficient visit. Keep up the good work
12/10/2020
Hena C. VERIFIED CUSTOMER
Nick was very respectful and courteous, he took care of us as soon as we walked in so we didn’t have to wait
12/10/2020
William M. VERIFIED CUSTOMER
The reason I buy my cars there its because of the service dept. They treat you like family there.
12/9/2020
Heather K. VERIFIED CUSTOMER
Professional service
12/9/2020
Steven G. VERIFIED CUSTOMER
Very pleased.
12/9/2020
Gregory B. VERIFIED CUSTOMER
I am very satisfied with tChandler and how he handled my situation. You have a top notch employee there. My complaint is that the part isn’t readily available nobodies fault.
12/9/2020
Gloria D. VERIFIED CUSTOMER
Friendly and understanding and good service
12/8/2020
Philip A. VERIFIED CUSTOMER
Nicholas was great to deal with and prompt service.
12/8/2020
Jennifer S. VERIFIED CUSTOMER
My online apt. Was not in the system when i walked in and an oil change was almost a 90 min wait.
12/8/2020
James L. VERIFIED CUSTOMER
very good
12/6/2020
Zukai L. VERIFIED CUSTOMER
There must be some miscommunication. At the very beginning, I came in and asked about the oil change and tire rotation and clearly refused the recommendation about transmission fluid drain. When I showed the coupon for oil change and tire rotation, the person at front desk told me he can use another coupon and asked me to sign a document. It showed the cost was $350 but he told me after the discount, it was only $50. I signed it but it turned out the total cost is $320 and they did the transmission for me. Since they already did it, I paid it.
He also told me that they took care about the major concerns for my car. However, when I started my car, I still got the alarming message “ Maintenance: oil and filter. Maintenance: tire.”
I did my car maintenance in Crowley multiple times and this happened first. I did feel very bad about it.
12/6/2020
Audrey H. VERIFIED CUSTOMER
No super sales pitch was appreciated. I like getting what I ask for without the hassle.
12/6/2020
Saravanan K. VERIFIED CUSTOMER
This inspection was not mandatory. I feel cheated.