Crowley Nissan Auto Repair Service

Easy, didn’t take long

Josh has always been a great guy to work with when I needed anything serviced on my Nissan vehicles. I’ve been with Crowley now going on my 4th vehicle. Always a pleasure working with Josh.

Great job

Although I didn’t expect to need both brakes ,it was explained to me and price quotes was what I was charged . It was completed In a timely fashion as well

The service department is awesome.

very good service and on time my app and very friendly

Couldn't do my oil change since they noticed a problem. Glad it was Caught before It would of been a big problem

Always good

Good job

Best Experience ever I’ll be coming back next oil change !

Very poor service. From start to finish not a good experience. Felt like staff was uninterested in being helpful. Not that experience we thought we would recieve. Our past 2 car purchase have been with Crowley auto group, but after today, and the blatant non chalant demeanor of the staff, we will not huy or service our car their, Bristol, or any of its locations again. Our dissatisfaction is so great, we have already contact other dealerships and are testing in our Crowley vehicle this weekend for a another auto group. Disappointing!

Prompt courteous service, thank you.

Thanks for good service with a smile ????

Josh is extremely proficient and easy to work with. His kind and friendly nature are so appreciated!

Yes, friendly service & quicker turnaround than expected!

Chandler goes above and beyond always greatful for his information

The staff was very helpful took care of me right away. Had a rough morning and coming here did not know how or what was going to happen. Charles was great and explained everything including the recall. They took care of that! First time here and will be back for sure. My day got better after that. Thank you very much!

I believe they are very thorough and friendly

everybody who helped me went above and beyond to make sure that I was overly satisfied with my experience. Extremely helpful and friendly staff!!

I will not buy from you ever again, and I plan to post my comments and concerns on your site. I have an extended vehicle warranty, which I was told “covered EVERYTHING ON THE CAR 100%, with the exclusions of windshield wiper blades, tires and brakes. I am having a problem with my driver door handle. The lock button is pushed way in. First I was told that “that’s a trim item which isn’t covered”. When I stated that there was no exclusion for trim in my warranty, I was told there would be a fee OF $149 TO DIAGNOSE THE PROBLEM”. When I stated that it would take less than 10 seconds to diagnose, Chandler told me “nonetheless he had to compensate his technician”. Then, if it was submitted to the warranty, $100 would be charged for ‘my deductible’. There was never any mention of a deductable when the policy was sold to me, nor is it in the warranty. In addition to this, they serviced a manmm by who walked in with no appointment ahead of us, keeping us waiting for hours. Rather than feel satisfied I plan to write to the CT Cunsumer Protection and the State Attorney General to complain of what is clearly fraud, misleading of customers at time of sale, and attempts to avoid fulfilling a warranty by charging outrageous “diagnosis fees “ and here to fore never mentioned deductibles. Anne Marie S