Kind and considerate service representative, I appreciate that.
7/26/2020
Ashley D. VERIFIED CUSTOMER
Everyone was very friendly. Done in a timely manner. Did a great job
7/25/2020
Mark C. VERIFIED CUSTOMER
Got a Nissan Maxima to day 2013 is gone
7/25/2020
Daren S. VERIFIED CUSTOMER
I was unable to schedule my service online using three different web browsers. I could get to the end of setting up the date but then I would get an error. However, your customer service representative , Jessica, was able to schedule this appointment through the chat feature. Yet when I arrived today at the scheduled time, there was no record of my appointment. After discussing this and sendIng an email copy of the conversation to the CSR helping me, I was informed that Jessica was not a real person and that the he has never seen the chat feature do that. Your customer service rep did honor my appointment. Here is thing. Isn’t it misleading to customers when the chat feature pops up with a CSR named Jessica, with a picture of her, and lies to the customer that an appointment has been made? I think you need to either put a disclaimer in the chat feature or Have your website stop making false appointments and misleading customers.
7/24/2020
Douglas G. VERIFIED CUSTOMER
Thank you
7/24/2020
George F. VERIFIED CUSTOMER
This was a pleasant experience...thank you!
7/24/2020
Adam F. VERIFIED CUSTOMER
Job well done. Thank you
7/24/2020
Robert G. VERIFIED CUSTOMER
Chandler was very courteous, polite, friendly and prompt with help in having the needed service done on our ALTIMA. I feel you have the right man in that position!!!! Thank you!!
7/24/2020
Debbie M. VERIFIED CUSTOMER
Excellent customer service !!! Very friendly and helpful !!!!
7/24/2020
Janice M. VERIFIED CUSTOMER
Josh diagnosed the transmission problem and got the job of replacing it done in a timely manner (just as he said). He kept me informed along the way and his professionalism is most appreciated. Overall I am very satisfied with the friendliness and expertise of the entire service dept at Crowley Nissan.
7/24/2020
Edward G. VERIFIED CUSTOMER
Chandler was awesome to deal with! He is polite, professional and clearly focused on customer service. Great experience!
7/24/2020
David P. VERIFIED CUSTOMER
Always outstanding service at Crowley
7/24/2020
Robert A. VERIFIED CUSTOMER
He could have told us the car was ready, the sales person went to find what was taking soloing only to come back and say the car was ready.
7/23/2020
Dave T. VERIFIED CUSTOMER
care was ready as oromises
7/23/2020
Joseph K. VERIFIED CUSTOMER
Throughly wiped down interior components before after service. Bumper me to bumper check of all components. 5 star service.