I appreciated Chandler explaining everything to me and answering all my questions in a professional manner.
5/31/2020
Darlene L. VERIFIED CUSTOMER
Good experience
5/30/2020
Judith L. VERIFIED CUSTOMER
Well done
5/30/2020
Cindy B. VERIFIED CUSTOMER
I want Crowley and the whole management team to know, that Mr.Boutin was the first person to take the time to listen to my concern with my car and ensure it was checked out. I kept thinking I was just being put off till I spoke with him and cone to find out there was a minor issue. I wish all people actually cared like he did.
5/29/2020
Gloria S. VERIFIED CUSTOMER
Josh was very professional. And explained everything to me that was happening with my car
5/29/2020
William M. VERIFIED CUSTOMER
Good people and great service
5/29/2020
Terri F. VERIFIED CUSTOMER
Efficient service..great communication..excellent service
Thanks!
5/29/2020
Christine K. VERIFIED CUSTOMER
Josh was very friendly, explained everything to me in detail to where I was able to understand and was patient with me. Also dealt with me calling and bringing my car in multiple times.
5/28/2020
Jan L. VERIFIED CUSTOMER
Always a great experience with a wonderful staff in the service area!
5/28/2020
Susan L. VERIFIED CUSTOMER
The friendliness was awesome!
5/28/2020
Eric H. VERIFIED CUSTOMER
Spoken very rudely to
5/28/2020
Margaret B. VERIFIED CUSTOMER
I went in to have a turn signal light changed. First, I asked how long it would take, if it was going to take too long I would take the shuttle to work. I was told it wouldn't take long. 45 min later I went to check on how much longer and was told the battery had to come out and they weren't sure if they could get it out, but finally they did and it would be done soon. 15 min later I get s text saying the car was done. I was surprised to get charged for a lightbulb when we have only had the car for 14 months. I asked why it would go out so soon and was told maybe because of the cold or maybe there was something wrong with it. I feel like I was being dismissed and secondly had to pay labor on something because the mechanic didn't know how to take the battery out. I have always been happy with the service at Crowley, but this was a very different experience. In the end I was late for work because timeframes weren't presented accurately.
1/19/2018
Hena C. VERIFIED CUSTOMER
James was very friendly and accmodating, he made feel glad that I chose Crowley to lease my current vehicle
1/19/2018
Stephen B. VERIFIED CUSTOMER
Great service but expensive.
1/19/2018
Donna S. VERIFIED CUSTOMER
I am very Thankful for Josh’s xtra effort in fitting me back into my original appt that I had cancelled only days before!
1/18/2018
Robert B. VERIFIED CUSTOMER
Quick, efficient and professional all good
1/17/2018
Lorraine G. VERIFIED CUSTOMER
Ok
1/17/2018
Brooke R. VERIFIED CUSTOMER
Good customer service!
1/17/2018
Laura S. VERIFIED CUSTOMER
I asked for an estimate on time frame told 30-45 waited
An hour and 15
1/16/2018
Stacey B. VERIFIED CUSTOMER
I did leave there confused though. Last time I was there in November they said I need to get new brakes and this time when I when in today they said my brakes are fine. So, not I am not sure if I really need them or not! No too happy about that! I think I might have to go to another place to have them look at my brakes. I am not happy about that though. The oil change was fine though.