I would like a copy of the multi point inspection please.
Overall service was ok. Other customers seemed to get more respect though
8/13/2021
William W. VERIFIED CUSTOMER
Courteous, friendly, nice smile too.
8/13/2021
Kristen C. VERIFIED CUSTOMER
Brian was wonderful per usual. I have been at the dealership often lately for different issues and he always goes above and beyond!
8/13/2021
Martin B. VERIFIED CUSTOMER
When I walked in I was greeted
With good morning.then I was taken care of.They took my car and did what had to be done.I was. Very pleased.Thank You. Martin B
8/13/2021
Edward O. VERIFIED CUSTOMER
Brian squeezed us in without an appointment to help take care of an issue before my family left on a trip out of state. Very much appreciated.
8/13/2021
Eric L. VERIFIED CUSTOMER
I was completely blown away by the level of service! Not only was Brian incredibly helpful, kind, and professional, in the fact that I was offered the ability to use an office to take some work calls while I waited, was some of the best customer service I've ever received!
8/13/2021
Risa R. VERIFIED CUSTOMER
Thank you for an excellent 1st time service visit for my Optima. Daniel was very knowledgeable, professional and courteous and answered all my questions. Thank you.
8/13/2021
Mary M. VERIFIED CUSTOMER
Brian always amazing!!
8/12/2021
James M. VERIFIED CUSTOMER
Fast service and friendly staff. Nice and easy transaction. Thanks
8/12/2021
Helen D. VERIFIED CUSTOMER
Great job Brain keep up the good job WELL DONE. !!!!!????
8/12/2021
Samantha D. VERIFIED CUSTOMER
The noise I was hearing was made by the tires. I just bought the car from you less then a year ago and the noise keeps getting louder. I’m told the tires are fine and I can keep driving with them. Also 2nd time same tail light was out so I’m thinking it’s not just the bulbs and may be a future issue.
Also I bought the extended warranty and everything else you could sell me at the time of my purchase. I was under the impression all services were included with that package. Had to pay 200 dollars today for the “extras” that don’t come with the 60K services.
Just a suggestion…It would be nice to have the car washed and quickly vacuumed after each service for an extra bonus.
8/12/2021
Diane P. VERIFIED CUSTOMER
He is always pleasant and greets his cotomers with a smile
8/12/2021
Mike H. VERIFIED CUSTOMER
Daniel Flansbury is the most helpful, patient, and knowledgeable rep I have ever met. My experience at Crowley was unbelievable. My car was returned in better condition than when I dropped it off. I was not expecting the extra time they spent making sure I was satisfied. If I could give Crowley Kia 100 stars I would. BRAVO!!!!
8/12/2021
Donna R. VERIFIED CUSTOMER
Excellent service!
8/11/2021
Michelle S. VERIFIED CUSTOMER
Just having to pay out for 6 weeks of car rentals was very expensive and made it not worth working since I had to pay that out of my pocket and not even a loaner at any facilities available
8/11/2021
Corlene J. VERIFIED CUSTOMER
As stressed as I was over my vehicle, the staff in the service department are awsome.
8/11/2021
Frank D. VERIFIED CUSTOMER
service was on par with some luxury brands(cadillac, infinity, lexus) ive owned in past. well done.
8/11/2021
David M. VERIFIED CUSTOMER
Dan was incredible!!! Crowley is very fortunate to have an outstanding employee!!!!
8/11/2021
Kellie R. VERIFIED CUSTOMER
Brian is always helpful, explaining what’s needed with my car. He professional and friendly- thank you for everything!
8/11/2021
Elaine M. VERIFIED CUSTOMER
Very good service and time for wait citing was acceptable thank you