Timely, friendly professionalism, my first time using these services and I was very pleased
11/19/2017
Rambhupal K. VERIFIED CUSTOMER
It's really quick and good
11/19/2017
Christine B. VERIFIED CUSTOMER
I brought my car in for an oil change a few days ago and shortly after that, parts fell off of the bottom of my car. I brought it to the staff’s attention today and showed them the parts and they said that they would take care of it, it definitely was because of the oil change. Then my car was put on a lift and there were scratches on the bottom of it, and suddenly it was my fault that these pieces fell off and I had to purchase a $200 part to fix it. If the cause of the parts falling off was from a collision, why was I not informed of this after my oil change when someone would have seen the bottom of my car and the condition of these parts? Your service man was trying to sell me on spending close to $1,000 on other work for my car, so why wouldn’t he include these things in his list money makers? I’m horribly unhappy with this service and the way the story changed so quickly today. I was considering trading my car in with your company and getting a new one, but now I think that I will be taking my business elsewhere. Two employees tell me that the parts fell off due to an oil change, and then suddenly it’s not your company’s problem but my own? No thank you. That doesn’t make sense to me.
11/19/2017
Chrisopher S. VERIFIED CUSTOMER
We were greeted by ED and he was a great help and very knowledgeable throughout the entire process, up to and through our finalization with Robert. Always polite and happy.
11/19/2017
James G. VERIFIED CUSTOMER
Yaritza conducted herself in a professional manner.Very friendly & courteous.
J.J.GRANT
11/19/2017
Karen K. VERIFIED CUSTOMER
Very kind and helpful. Tim got me put as fast as possible so I could get back to my classroom
11/18/2017
Mark P. VERIFIED CUSTOMER
Wasn't a serious problem like we thought it was - which is good
11/17/2017
Elaine S. VERIFIED CUSTOMER
He was great and kept me well informed
11/17/2017
Dennis M. VERIFIED CUSTOMER
Everyone was great to work with
thank you to Yaritza and Mike Hultman
11/17/2017
Mark B. VERIFIED CUSTOMER
Not unsatisfied yet just concerned. Had all fluids changed at 76.5k. Was told at 81.5k that rear diff fluid looks dirty. Crowley does a redo of the fluid change for free to make sure it was done. At this oil change at 88k I am told,and yet again, the rear diff fluid looks dirty. Something stinks. Would like to know what is up. ****-****-xxxx. Thanks.
11/17/2017
Francis C. VERIFIED CUSTOMER
Very thorough. Explained everything thing well.... providing me with multiple options. I was satisfied with the service.
11/16/2017
Clifford M. VERIFIED CUSTOMER
Drivers Mike and Steve were great...
I was expecting a check list of inspected items...did not get... For example brake wear.tread wear, etc
11/16/2017
Phyllis P. VERIFIED CUSTOMER
Always very good service:)
11/16/2017
Charlie P. VERIFIED CUSTOMER
She is a great asset to Crowley Jeep. She was very helpful during my recent trip for service on my Jeep.
11/16/2017
Scott T. VERIFIED CUSTOMER
All went well. Thank you Yaritza!
11/15/2017
Timothy H. VERIFIED CUSTOMER
Mark is great at his job, a true professional.
11/14/2017
Kenneth L. VERIFIED CUSTOMER
Yaritza was terrific. She’s an asset to your company.
11/14/2017
Jane D. VERIFIED CUSTOMER
James Ghezzi was the best! I am truly happy!
11/14/2017
Peter N. VERIFIED CUSTOMER
Yaritza was very understanding of the issue and proactively addressed it in a very timely manner.
11/14/2017
Ray R. VERIFIED CUSTOMER
I hope Star finds somting wrong with the transmission Issues