This was a routine service and was handled quickly and I was greeted with a friendly worker
6/21/2022
Frank K. VERIFIED CUSTOMER
Mark as usual was excellent
6/21/2022
Brenda B. VERIFIED CUSTOMER
Ann was exceptional.
6/20/2022
Kayla E. VERIFIED CUSTOMER
Never received a call back after multiple calls to Mark with no answer and left a voicemail with no call back. I called every hour for 3 hours and was finally told the service area was closed for the day. I should have been given an update and especially been told if they needed to keep my jeep longer overnight. People need their vehicles. I had dropped it off at 9:30 in the morning and only got an automatic text update at 11am saying my “vehicle was in good hands”… makes me think that’s when they finally took it in to look at it. Weekend hours also need to start up again. I have to wait 2-3 months each time to get an appointment that works with my schedule. Also, this is the 3rd time I have to make an appointment for the same unresolved issue of a screeching drivers side window.
6/17/2022
Michael F. VERIFIED CUSTOMER
Ann gave great customer service. The maintenance to my jeep took almost no time at all
6/17/2022
Henry M. VERIFIED CUSTOMER
Was very satisfied except for the cost. Had similar work done (brakes) 3 years ago and the price had doubled this time.
6/17/2022
Joan W. VERIFIED CUSTOMER
Staff is very efficient and friendly.
6/17/2022
Krystal J. VERIFIED CUSTOMER
The entire team was very knowledgeable and accommodating. I had a recent bad experience at a different Jeep Dealership Service Center but Crowley made everything easy and simple for me as a consumer. Thank you all!
6/17/2022
Thomas L. VERIFIED CUSTOMER
Mark is very customer focus and honest.
6/16/2022
Richard M. VERIFIED CUSTOMER
More than professional. Friendly , helpful and and all previous communications were completely understood.
6/16/2022
Vincent T. VERIFIED CUSTOMER
Be happy to fill out
6/16/2022
Stephen V. VERIFIED CUSTOMER
Only thing painful was loan car situation. Every associate should walk around and inspect loaner car with customer, notating any and all not normal items about vehicle before customer gets keys...not just try to push customer on so they can go deal with next customer.
6/15/2022
Matthew G. VERIFIED CUSTOMER
Thank you
6/15/2022
Lindsey F. VERIFIED CUSTOMER
Ann was great, helpful and kind throughout the entire process. She kept me informed and had my best interest in mind. 10/10 highly recommend Ann!!!
6/15/2022
David W. VERIFIED CUSTOMER
Fast,quick,courteous service.
6/15/2022
Gilbert P. VERIFIED CUSTOMER
We always ask for Mark Antoinetti. He knows my old, old Jeep I love and always gives the best advise as to what is needed urgently and what is not. He is great. Thank you!????????
6/15/2022
Karen Y. VERIFIED CUSTOMER
Everything went extremely well, thank you.
6/15/2022
Vincent C. VERIFIED CUSTOMER
Fast and professional service!
6/14/2022
Patrick G. VERIFIED CUSTOMER
Mark Antoinette was outstanding today! I was also very impressed with the rest of the service staff too. Nicole was super nice when she answered the phone. Thank you.