I had a good experience today with Jim. Shuttle service was prompt and my service was done in a reasonable time frame.
1/9/2018
Ralph S. VERIFIED CUSTOMER
Josh was great! Very helpful!
1/8/2018
Rosa T. VERIFIED CUSTOMER
3months before when I got my last oil changed i notice no one checked my coolant level it was under the max level I let it go because I did not have the time to come back . Yesterday I got my oil changed it and it took 1 hour and a half to do it after that I get my car I open the hood to check my coolant level for my surprised it was way under the minimum mark I spoke to the guy that gave me the keys and he took it back to get it filled until the max mark then I got to work and late afternoon when I tried to star my car it didn’t star the battery was under the 11 volts then I jumper star my car and I went home And check the paperwork from the morning oil change according to you guys I got my 16 or 21 points inspection and the liquids were mark as green and the battery was green too so in conclusion if you were doing the right inspection how come I end up telling you guys my coolant was low level and I couldn’t Star my car that night my battery was check green and on my car mark 11 something and all day I was driving my car in and out without any problem and it wasn’t because I let lights on or doors open before this time every time I got service my car from Crowley I got no complaints but yesterday makes me wonder DO YOU REALLY CHECKED MY CAR OR JUST OIL CHANGE? Did I mention that my car is only 1/12 years old hoping to hear from you att miguel ramirez
1/8/2018
Danielle C. VERIFIED CUSTOMER
Eric was and is amazing, friendly, and communication was on point. Awesome speedy work was done, Mark and the whole staff in the service area were great! Love working with Crowley and all the people!
1/8/2018
Richard C. VERIFIED CUSTOMER
Very good job!!
1/8/2018
Samantha S. VERIFIED CUSTOMER
Great, quick oil change!
1/7/2018
Lemar L. VERIFIED CUSTOMER
Joshua was awesome in helping me with my problem
1/7/2018
Zoraida R. VERIFIED CUSTOMER
Was satisfied been pickup from my home to dealers to pickup
my Jeep
1/6/2018
Dale M. VERIFIED CUSTOMER
Everyone is always so nice and accompanying when we are there for service.
1/6/2018
Kevin O. VERIFIED CUSTOMER
I was updated by phone and email. Perfect.
1/5/2018
Todd R. VERIFIED CUSTOMER
I was less than satisfied with my experiences with Crowley until I had the opportunity to deal with your service department. I got A+ service to say the least . Usually having to get service on your vehicle isn’t something you look forward to but in this case I guess I won’t mind getting service done. Anybody asks me you guys have the best service department. Thanks for the excellent experience
1/5/2018
Henry B. VERIFIED CUSTOMER
Quick service and great communication!!!
1/4/2018
Francis C. VERIFIED CUSTOMER
Joshua was very polite, and helpful.
We had no problem communicating.
1/4/2018
Cindy F. VERIFIED CUSTOMER
Satisfied this time but not last time I was there.
1/4/2018
Robert S. VERIFIED CUSTOMER
Mark as usual was excellent overall
1/4/2018
Carol B. VERIFIED CUSTOMER
We appreciate the fact they were able to take care of the repair so quickly.
1/4/2018
Jennifer M. VERIFIED CUSTOMER
Vehicle am radio is not fixed and also had antifreeze smoking and pouring our entire ride from Bristol to Watertown. Unsure if there is another coolant issue since I haven’t used vehicle since driving it home from dealer on Sunday.
Service Rep. Rob was not helpful and rude to my husband when we went back inside while picking vehicle up, to tell him radio still wasn’t working. He told us he wasn’t “there” since it was a Sunday and to call him again next Thursday. I will not be calling him again, trust me.