I feel that before vehicles are moved out of the service area that the service technician should let a customer know about any issues with that vehicle. In doing so if any issue need immediate attention they can address it without bringing your vehicle back into the service area.
12/31/2017
Lea K. VERIFIED CUSTOMER
Robert Erickson was a very pleasant and friendly person, even seeing him work with other customers, he was very reasonable and understanding. He, along with all of the other Employees that had helped me in my recent visit were all smiling, welcoming and nice. Great customer service all around. I am always satisfied and will forever be returning to Crowley Dodge because of all my past visits. Thank you team Crowley!
12/31/2017
Kevin D. VERIFIED CUSTOMER
Truck was repaired in a timely manner and i was well informed ,very satisfied .
12/30/2017
Nathan S. VERIFIED CUSTOMER
Pleasure working with Mark to make sure all my concerns / issuescwere addressed and fixed.
12/30/2017
Brenda F. VERIFIED CUSTOMER
A 2 1/2 hour wait when your the 4 th car in the door in the morning us unacceptable. No explanation was provided. Others came and went and j sat and sat. Then the bill presented was $40.00 over quoted price. Yes it was fixed but no explanations were provided. I don’t just want solutions I want reason why what happened? Something I did or should have find differently? Did an employee make an error. Errors happen I understand that. I just happen to want why’s in additions to solutions. Again a 2 1/2 hour wait is TOTALLY UNACCEPTABKE. and nit contact during the wait time was made.
12/30/2017
Frances P. VERIFIED CUSTOMER
Very accommodating staff. Mark is excellent service Manager and staff are excellent. Spent a lot of time on phone with Dillon. Very polite young man
12/29/2017
Keith G. VERIFIED CUSTOMER
The vehicle mileage is blinking since service yesturday.
12/29/2017
Mike K. VERIFIED CUSTOMER
josh was the best service writer i have ever dealt with. he explained everything was spot on quoting price of service, and it took less time than he told me. if i lived in Connecticut. i would diffentlyvbring my ram to josh for all my service.
12/29/2017
Andres A. VERIFIED CUSTOMER
Thanks
12/29/2017
Barbara L. VERIFIED CUSTOMER
Excellent service. Great professional staff!
12/29/2017
Stanley K. VERIFIED CUSTOMER
Quick service. I'd recommend Crowley
12/29/2017
Gary F. VERIFIED CUSTOMER
Everything was fine
12/29/2017
Colette M. VERIFIED CUSTOMER
Joshua was very professional, respectful and polite. Answered all my questions to repairs that were needed.
12/29/2017
Edward H. VERIFIED CUSTOMER
Yaritza is a knowledgeable service representative and great addition to the crowley family!
12/29/2017
Gayle W. VERIFIED CUSTOMER
Great service as usual
12/29/2017
Martin D. VERIFIED CUSTOMER
As what seems to be a trend for me, being on the road 40,000 a year with my mini vans over the past 20 years, Crowley service team is second to none! They always seem to diognose and repair where others failed. I am so appreciative of the ease of service and always making me feel important.
12/28/2017
Eric L. VERIFIED CUSTOMER
All good. Drivers were very helpful as well.
Thank you.
12/28/2017
Jean Y. VERIFIED CUSTOMER
Excellant service. Everyone was helpful and courteous
12/28/2017
Tanya L. VERIFIED CUSTOMER
Mark was great and helped me get in and out without any issues. I appreciate he was so considerate of me time.
Thank you,
Tanya