Thank you for the job well done, the truck is running great and Bill stained did a great job as usual, God bless you all!
George M
4/20/2019
Gregory S. VERIFIED CUSTOMER
Adrian and the mechanics were on top of everything and the repair was completed earlier than expected!
4/20/2019
Rebecca Or. VERIFIED CUSTOMER
I’ve been extremely dissatisfied with Ford/Lincoln since the purchase of my 2015 MKC. The car has had a multitude of repairs and I have been treated badly and rudely by all the dealerships I have gone to with the exception of Dan at AV Ford. He actually delivers on what he says and always meets expectations. While I will NEVER purchase another Lincoln because of the crappy service and defective car, Dan has been the one redeeming factor in this car purchase.
4/19/2019
Patrick R. VERIFIED CUSTOMER
Great work
4/19/2019
Jeff L. VERIFIED CUSTOMER
Good service
4/18/2019
Thelma G. VERIFIED CUSTOMER
I took a chance on coming back to AV Ford because of the horrible past experiences with a service writer whom I assume is no longer employed there.
Bill was easy going, straight forward and knowlegeable. He explained the process and let me know he would call with information as soon as they found the problem. I use the kwicklane on a regular basis and now I will return for any repairs to the service area. He is a credit to AV Ford.
4/17/2019
Jose F. VERIFIED CUSTOMER
Great and fast turn around time on service !!
4/16/2019
Roy P. VERIFIED CUSTOMER
Dan and Jessica were awesome to deal with. Dan kept me informed on my warranty work and Jessica helped with the loaner car.
4/15/2019
Kenneth R. VERIFIED CUSTOMER
Always a satisfied customer and William goes the extra mile for you!
4/14/2019
Dawn S. VERIFIED CUSTOMER
Dan is helpful and polite. He always goes over and beyond. We are always happy with her service.
We have the maintainence plan that we purchased when we bought the vehicle. Each time we make the proper appointment for the oil change and it takes much longer than we are told. Today’s appointment was for 9:00. We dropped the truck off at 8:30. We were told the truck would be finished by 10:30 yet it wasn’t finished until almost noon.
4/13/2019
Monica L. VERIFIED CUSTOMER
I was more than satisfied. Thank you so much!
4/13/2019
Pete B. VERIFIED CUSTOMER
Everything completed as asked for. Thank you for the good work.
4/12/2019
Yolanda L. VERIFIED CUSTOMER
I have always been happy with Bill. Always friendly, smiling always makes me feel welcomed.
4/12/2019
Salvador N. VERIFIED CUSTOMER
Thanks for all my your help!
4/11/2019
Thomas C. VERIFIED CUSTOMER
Dan always takes care of business
4/10/2019
Tara G. VERIFIED CUSTOMER
I came home and realized I was sold over priced tires .
Not happy
4/10/2019
Victor E. VERIFIED CUSTOMER
Very kind and always attentive to his customers
4/10/2019
Jose S. VERIFIED CUSTOMER
They made me wait almost three weeks to get my car fix, about will sidney, he always provide a great service. About how I was treading that was the worst service I had received from you guys...
4/10/2019
Les D. VERIFIED CUSTOMER
The people at this dealership went above and beyond.
4/9/2019
James B. VERIFIED CUSTOMER
I find Bill to be very helpful, knowledgeable and friendly.