My service from Bill was great he’s always kind helpful and friendly .
However, a reboot was done on my car and I I lost everything even my lights didn’t come back on . I feel these things should’ve all been reset before I drove off the property .
12/28/2018
Antonio J. VERIFIED CUSTOMER
Extremely satisfied with William. Excellent customer service and great attitude. He's an asset to the dealer!
12/28/2018
Nan L. VERIFIED CUSTOMER
Bill was great. When it came to paying the bill though the girl who assisted me had no personality at all. No hello, no thank you, no good bye. It was like I was putting her out as she was doing nothing!
12/28/2018
Paul Erik. VERIFIED CUSTOMER
I'm just glad that everything came together smoothly and Promptly in lue of the Christmas Holidays. Dan was very Professional.
12/27/2018
Louis C. VERIFIED CUSTOMER
Dan clearly communicated the process and also followed up with my extended warranty company. I appreciate his follow up.
12/26/2018
Jim Lou. VERIFIED CUSTOMER
Excellent service!! Have happy holidays!
12/24/2018
Joseph T. VERIFIED CUSTOMER
Dan is a professional, who shows it over and over again, with his concern and treatment of his customers.
12/23/2018
Julie W. VERIFIED CUSTOMER
Adrian and Jessica were awesome. Very helpful and had me in and out in a timely manner.
12/23/2018
David R. VERIFIED CUSTOMER
After the escape was ready, no body call me until
I called first, turns out the escape had been ready at least 1 hr. Before I called.
It’s called communication !!!!!! You don’t communicate you will loose business.
12/22/2018
William P. VERIFIED CUSTOMER
He helps me out evry time,my tuck is a computer on wheels he is great person you have at your facility.
12/21/2018
Tracy S. VERIFIED CUSTOMER
Over 3 hours for an oil change another customer over 4 hours for a tire change and we had appointments . Customer without appointment left an hour and half befor we did. Never got a text car was done , the employee at the service window had at least 6 completed files sitting while she was in sight setting up for pot luck. Seems customer service was second priority
12/21/2018
Julie V. VERIFIED CUSTOMER
Bill is very friendly and knowledgeable!
12/21/2018
Gloria I. VERIFIED CUSTOMER
I came in to get an oil change and received excellent service from William Sidener..he is an exceptional employee.
12/20/2018
Pete B. VERIFIED CUSTOMER
Thank you AV Ford team. Dan delivered as he quoted, I’m satisfied.
12/20/2018
Dale V. VERIFIED CUSTOMER
Adrian is always professional and efficient and a great compliment to Ford! Thank you!!
12/20/2018
David M. VERIFIED CUSTOMER
Your making the disabled and elderly stand out in the cold waiting for UBER pickup is cruel and mean. Your dealership just doesn't give a damn.
12/19/2018
Will S. VERIFIED CUSTOMER
Dan did a great job. He was very helpful and informative.
12/19/2018
Alex L. VERIFIED CUSTOMER
None
12/19/2018
Lynn G. VERIFIED CUSTOMER
Went in for an oil change and tire rotation; they took me right away and the charge was better than expected.Friendly and efficient staff. Thank you.