Antelope Valley Ford Lincoln Auto Repair Service Center

Thank you!

The guy did a great job, but was looking for a courtesy wash atleast if anything to show you guys go the extra miles for your consumers

Always very professional, friendy and knowledgeable.

Very good. What would put it over the top, picking up a clean vehicle after service completed. That would be Outstanding customers service.

Really appreciate William for having total concern for me and my car. Also his positive attitude is very contagious...Thanks again

Great service by Dan

Great costumer service from William Sidener AAA+++

Everything that needed to be done, was done. Mr Siedner kept his word and delivered. Unbelievable and a job well done.

I was really satisfied with how soon I got my car back. That for the speedy service.

Thank you for being all that you said you would be and making life less stressful and more enjoyable when it comes to my vehicle. Antelope Valley Ford you're the best.

I am very happy with the service. Very prompt service.

It was great didn’t **** me and was straight to the point.10/10

Excellent service

From the day I brought my car in to be serviced it felt like my issue was a big inconvenience because I didn’t have an appointment. Even though my transmission broke as a poor design flaw from ford, I was made to think my issue was less important because I didn’t have an appointment made. It took over two weeks to get my car diagnosed. Bill would tell me one date, and then I would have to call to get a status update only to find out it hadn’t been worked on by the date Bill promised. All the while I was having to pay for my own rental car as no rentals or loaners were provided to me. My transmission was fixed, and covered under my warranty. There were 5 codes pulled in the diagnostic, and 3 of them were related to my transmission, which should have been covered under my warranty. However, because two were not related to the transmission, and I chose not to have work done on them at this time because it was more than I can afford, I had to pay the entire diagnostic fee of $132! I expressed my dissatisfaction with this to Bill, but he was very rude and said there is no way I cannot pay for the whole diagnostic. This should have been covered (at least a portion of it) under my warranty, but I felt as if they wanted to make some money off of me because I declined to further service my car with them. Overall, this was the worst experience I’ve had with a ford dealership, and with a Ford Fiesta, I’ve had to take it to a few dealers for service. Very disappointed with how this was handled.

Dan was very friendly and professional. I would be happy to bring my Shelby in again for any future service needs.

Thanks for A speedy service.

Dan is great to work with, however, this experience was not ideal. I was told the service/repairs would take about 1.5 hours to complete. I had to take time off work to accommodate the service. After 2.5 hours, I returned and my truck appeared to be complete but no one had called me to tell me it was "finished". I had a tire replaced but the spare tire was left in the truck bed, not back under the vehicle. They had to use my tools to put the tire back. The windshield wipers were not replaced as I was told they would be. After another 45 minutes they ended up finishing these two things. The service ended up taking longer than I thought and 2 things were initially left undone.

Bill was welcoming and professional

Dan is a good guy very helpful!

Thank you Bill for your kindness and professionalism today. I will return! Laura Pierce