He was very helpful and informative, covering all information extremely well and offering some important safety facts and service we were unaware of. What fantastic service should be, and he excelled. He was very busy, but took time with me and treated me with the utmost consideration and like a person, not a number. Impressive in this day. Thank you to him.
7/26/2018
Jordan H. VERIFIED CUSTOMER
Dan was amazing! He was quick and communicated everything that was going on to be able to provide the A+ service that he did. I had another Ford dealership look at this same issue and was not able to even identify it, let alone fix it and Dan took care of the issue in less than one day. It was by far the best service experience I have ever had. I will be making any and all future appointments with Dan as well as telling people about the great service he provided.
7/25/2018
Robert D. VERIFIED CUSTOMER
He said it was going to be $132 to find out what's wrong with it. When I got the bill it was $190.
7/25/2018
Abelardo I. VERIFIED CUSTOMER
Thank you for getting my car running again
7/25/2018
John H. VERIFIED CUSTOMER
I was happy that the warranty covered what needed
to be done. I got the truck in there without a appointment
and they were able to get the work done in a couple of hours
Thank you great job
7/25/2018
Mary B. VERIFIED CUSTOMER
Bill is always helpful and kind when I come in for service. However today I wasn’t able to get the shuttle back to work. I waited for my car to be worked on and felt a bit rushed. I asked if I could possibly have my car washed since every time I’ve been there, I haven’t been able to take advantage of it. During service they turned on my back windshield wiper with water now my car which was dirty Looks pretty muddy.
I had hopped to leave my car, take the shuttle back to work and possibly have it washed. Now I have a muddy dirty car from the water that was sprayed on my Back Window and hatch.
7/25/2018
Cynthia R. VERIFIED CUSTOMER
Great service all around
7/24/2018
Craig S. VERIFIED CUSTOMER
No comments happy with work.
7/24/2018
Lino C. VERIFIED CUSTOMER
Great service
7/23/2018
Lawrence C. VERIFIED CUSTOMER
Adrian really made me feel like a valued customer. Thanks again.
7/21/2018
Richard Wesley. VERIFIED CUSTOMER
Bill is great. My service writer for about 30 years
7/21/2018
Mariesa A. VERIFIED CUSTOMER
Customer service starting at mid-level management needs improvement. I left a voice message for the Service Manager earlier in the day hoping to get a call before the weekend...no such luck. The reason for wanting to speak with a manager is because I feel I was taken advantage of because of my lack of mechanical experience. I hope you are truly serious about this survey and respond to my issue.
7/21/2018
Delecia P. VERIFIED CUSTOMER
Very satisfied
7/21/2018
Gail S. VERIFIED CUSTOMER
Bill is a 10
7/20/2018
Stephen Douglas. VERIFIED CUSTOMER
Excellent service, always very professional and a very nice person
7/20/2018
Larry L. VERIFIED CUSTOMER
He is very helpful and answered all my questions thank you
7/20/2018
David T. VERIFIED CUSTOMER
Very happy all around with Service Dept.
7/19/2018
Sharon L. VERIFIED CUSTOMER
Bill was so nice and ordered the key in time to have it delivered so they could cut it be today. I appreciate his courtesy and friendliness.
7/19/2018
Frank Anthony. VERIFIED CUSTOMER
I was very happy with Adrian and the service department