I wasn’t notified that my vehicle was ready until I called to question it. The customer co tact and customer service are not there. I do not appreciate the text messages, person to person contact is the best customer service.
6/21/2018
William Rosario. VERIFIED CUSTOMER
Dan was nice and friendly and we talked a little about our cars which I thought was cool.
6/20/2018
Deborah F. VERIFIED CUSTOMER
I was in an emergency situation from out of town. Bill was kind and considerate and took me in and had my car fixed in an expedited manner. I am grateful. Don’t let him get away
6/20/2018
Jose S. VERIFIED CUSTOMER
The service was excellent but I wish they had given my truck a wash, it's okay though.
That would have been a charge.
6/20/2018
Javier S. VERIFIED CUSTOMER
Very satisfied with the outcome as well as service by William. Great communication, always made sure I was comfortable, will definitely ask for Bill in the future.
6/16/2018
Kris W. VERIFIED CUSTOMER
Got me in with little notice out in in a couple hours it doesn't get much better than that
6/16/2018
Mark M. VERIFIED CUSTOMER
My back up camera is still not working correctly.
6/16/2018
Steve D. VERIFIED CUSTOMER
Dan is great. He is very knowledgeable and professional.
6/16/2018
Kirk Randolph. VERIFIED CUSTOMER
Excellent man
6/16/2018
Eunice R. VERIFIED CUSTOMER
Unorganized rude staff , not knowledgeable of their own products. Unfriendly.
6/16/2018
Saveria V. VERIFIED CUSTOMER
Nice
6/15/2018
Stacie S. VERIFIED CUSTOMER
Dan has been helping us for years. We trust him and appreciate what he does for his customers
6/14/2018
Johnny A. VERIFIED CUSTOMER
Got me in ASAP! Very professional and friendly.
6/14/2018
Justin M. VERIFIED CUSTOMER
Bill was very thorough with communicating the updated status of my vehicle. He also was obviously very experienced, polite and understanding.
6/14/2018
Michael R. VERIFIED CUSTOMER
Thank you back!
6/13/2018
Terrance C. VERIFIED CUSTOMER
Dan did an exelent job in getting our car in and repaired so we could get back on the road home in nevada
6/13/2018
Tamara H. VERIFIED CUSTOMER
I always get great service in a timely manner. William was great and very professional.
6/13/2018
Jorge D. VERIFIED CUSTOMER
Very professional great customer service as ussual
6/12/2018
Herbie K. VERIFIED CUSTOMER
I'm very happy with the service I recorded today on my 2010 Fusion. AV Ford should be proud to have Adrian Toma as their fleet service manager. He was extremely helpful & courteous & made sure to keep me informed on the progress of the repair which was done quickly professionally. You should give that guy a raise!! H. Kershner
6/12/2018
Mary R. VERIFIED CUSTOMER
Great service both in the parts and service dept. helped me Ruth that I needed vs trying to sell me stuff I didn't.