Great service! Always informed and I knew what was going on the whole time
3/10/2018
Rhonda S. VERIFIED CUSTOMER
Bill is wonderful and helpful!
3/10/2018
Jose P. VERIFIED CUSTOMER
William did an absolutely wonderful job with us. Great customer service and went above and beyond to make sure our service was good. I will defiantly be back. Thank you
3/10/2018
Angel S. VERIFIED CUSTOMER
Nice service and fast service thanks you
3/10/2018
Tracye D. VERIFIED CUSTOMER
Would be delighted to complete. William explain inspection findings in detail. He make our service experience a pleasure. Thanks Bill
3/10/2018
Angelica F. VERIFIED CUSTOMER
Mr William was friendly and answer all my questions and concerns.
3/9/2018
Ruth Y. VERIFIED CUSTOMER
Just wondering about the other problems with the truck . Last year we found out some problems with it and this time some of the info was different. Not sure what is right and what isn’t?
3/9/2018
Vicki S. VERIFIED CUSTOMER
Everyone was very professional. At the same time i knew they were doing thier best to provide everything i needed. Very rare in these times.
3/8/2018
Carol O. VERIFIED CUSTOMER
Bill is fantastic !!!
3/8/2018
Raquel J. VERIFIED CUSTOMER
I am completely satisfied with the customer service I got there. Dan was very nice and helpful.
3/8/2018
Storm L. VERIFIED CUSTOMER
Thanks to Dan and Mrs. Les Jardines, you both did. Great job.
3/8/2018
Sam A. VERIFIED CUSTOMER
I felt like Bill was truly determined to solve my truck's problem.
3/8/2018
John W. VERIFIED CUSTOMER
Dan was great with us!
3/8/2018
Edward C. VERIFIED CUSTOMER
Well, He may have been Wild Bill in his younger days, but he’s Sweet William now. Ford is lucky to have him representing them.
The entire service department made my wife and I feel welcome and the work was done quickly. To notch.
Wayne Covert
3/7/2018
Jesse G. VERIFIED CUSTOMER
Adrian is outstanding, I been a loyal customer for 13 years, you guys do good work
3/7/2018
Rodolfo M. VERIFIED CUSTOMER
Service was great but wait time was really long for express oil change. I got to the dealership a little before 8am. and didnt leave until 9:45 thats almost 2 hrs for an oil change. i have had oil changes done with dodge and the most they ever took was 1 hr with about 3 clients before me. The person working the service booth was friendly and helpful.
3/6/2018
Anthony Paul. VERIFIED CUSTOMER
Adrian is always helpful and considerate. I always make my appointments with Adrian because of his excellent service.
3/4/2018
Steven L. VERIFIED CUSTOMER
I did arrive 10 min late for the 11AM appointment. Yet the F350 was not moved to have the oil changed until 11:45 AM! Then I was told after checking on the vehicle that the tech's wife was in labor and he left. The vehicle was then put in to the in line for the next tech. NOT Pleased My receipt was printed at 1:52PM!!! Come on! Someone could have had the old oil draining and also working on something else. Then add new oil!! It should NOT have taken so long!!!! Also the service rep could not find my vehicle in the system???? I purchased it there in 2004 and have had service before so what gives????
Steve Lopez, ****-****-xxxx
3/3/2018
Stephen W. VERIFIED CUSTOMER
I was throughly satisfied with todays service. Mr. William Sidener is a phenomenal representative of your company. He was very professional and very personable. He explained the entire service in very concise communication. I just moved here to Lancaster, I am very impressed with the service and I will be a repeat customer.
Thank you
Dr. Stephen J. Williams