Over a week in your shop and when I her it back it's dirty never taken any of my cars to have worked on and not got it back cleaned. Very dissatisfied overall with ford 3 months into owning my first ford
12/28/2017
Gwendolyn B. VERIFIED CUSTOMER
THANKS FOR BILL, HE IS AWESOME.
12/26/2017
Theresa B. VERIFIED CUSTOMER
Dan was so helpful. He explained everything to me and helped make an appointment for my car. He also gave me useful tips in other areas of car maintenance. You need more people like Dan in your company. He was wonderful.
12/26/2017
Cheryl S. VERIFIED CUSTOMER
Excellent customer service
12/23/2017
Joan B. VERIFIED CUSTOMER
Dan was very helpful and friendly.
12/23/2017
Edward S. VERIFIED CUSTOMER
If you're going to do a multi-point inspection at least do a multi-point inspection don't say you did it. Paperwork said my tire pressure was 35 lb in all tires I checked some tires at 26 some at 29. Makes me think you didn't do anything and just said you did.
12/22/2017
Cheryl P. VERIFIED CUSTOMER
EVERYONE was wonderful. I am so happy I chose a Ford for my new car!!
12/22/2017
Julio E. VERIFIED CUSTOMER
Nice,pleasant and very professional
12/22/2017
Darlene S. VERIFIED CUSTOMER
There was no feedback after the service. No one reviewed the paper work with me or told me the status of my vehicle. Dan was polite and professional but he failed to give a final walk through.
12/22/2017
Vincent C. VERIFIED CUSTOMER
The door still squeaks.
Un happy with the door bussiness.
But the rest of service was good.
12/22/2017
Bret S. VERIFIED CUSTOMER
Adrian got my truck scheduled very prompt for a transmission problem. I picked it up this morning 12/21/17. It was scheduled for diagnostic for 12/18/17, it was diagnosed with a torque converter and pump problem and was repaired in a timely matter. Adrian is always professional and proficient in his job duties and I appreciate that. I haven’t yet used my truck much but it drove fine, I thank Adrian and the other ford techs for getting my truck done before the holidays. Thank you. B. ****
12/22/2017
Bonnie S. VERIFIED CUSTOMER
Bill is always so helpful with all our Ford Mustang service issues.
12/22/2017
Martin G. VERIFIED CUSTOMER
Dan has helped us on a few service appts, he has always been friendly, professional and informative. He seems to be a great asset to your service department. We have had great customer service experience by phone & in person. Just wish I was happier with my car performance. Not likely to purchase another Ford but hate to leave such great customer service.
12/21/2017
Craig Y. VERIFIED CUSTOMER
Bill is a great Ford guy
12/21/2017
Marilynn June. VERIFIED CUSTOMER
I drove in without an appointment and Adrian had my car up on a rack within a few minutes, and done with the service within an hour. Adrian is an excellent service representative for AV Ford!
12/20/2017
Mack J. VERIFIED CUSTOMER
Service was outstanding, Dan was his usual knowledge self.Thank u very much.
12/20/2017
Danielle H. VERIFIED CUSTOMER
Dan was very friendly, helpful and professional!
12/20/2017
Trubee Barbara. VERIFIED CUSTOMER
Bill’s great at his job and always takes good care of me
12/20/2017
Virginia C. VERIFIED CUSTOMER
Always very helpful curteous and very knowledgeable of what my needs!
12/20/2017
Cheryl S. VERIFIED CUSTOMER
Very professional and explained everything thoroughly.