When I checked in between 7:30 and 7:35 (a lot of people were arriving at the same time), the time for my appointment was listed as 5 pm. I had clearly asked to bring it in at 7:30 am and was told I was scheduled for that time. I believe this, in part, resulted in my vehicle not being started until after 1030.
Otherwise, I have no complaints.
5/26/2018
Palmer M. VERIFIED CUSTOMER
Good service
5/25/2018
Lana N. VERIFIED CUSTOMER
Always quick and courteous; comfortable wait area with drinks
5/25/2018
Jongchul S. VERIFIED CUSTOMER
I felt the staff took care of it very professionally and pleasantly. Go little apple and keep at it!
5/25/2018
Tammy D. VERIFIED CUSTOMER
Thanks for the good service!
5/25/2018
Michael C. VERIFIED CUSTOMER
I was charged $100 dollars for the service team to tighten my battery cable. Absolutely ridiculous.
5/25/2018
Candyce R. VERIFIED CUSTOMER
Vic went out of his way to get my car to be serviced. He always recognizes me by name, which is appreciated.
5/24/2018
Lindsey C. VERIFIED CUSTOMER
Really impressed with how Becca handled me and the truck. Great hospitality!
5/24/2018
Kylie K. VERIFIED CUSTOMER
Service was fast and friendly!! Thank you!
5/24/2018
Kelly J. VERIFIED CUSTOMER
They did great, I love taking my van in. Everyone there is extremely friendly and easy to have a conversation with. Thank you for having great employees!
5/23/2018
Curtis W. VERIFIED CUSTOMER
I’m normally very satisfied with the little apple service. Today I brought my vehicle in for a very simple fix I was told wouldn’t take long. After waiting 75 minutes I decided to ask about my vehicles status. I was told they didn’t have the part and I’d have to come back. This is something that could have been assessed in the first 15 minutes. All you had to do was open the door and see that the rubber seal was torn. I already knew I needed a new part and I assumed they had the part. I have to wonder how much longer I would have sat there if I hadn’t decided to go ask about my vehicle.
5/23/2018
Rick W. VERIFIED CUSTOMER
William was extremely helpful during a ‘minor’ emergency in getting my Sienna repaired quickly. Great job!
5/22/2018
Sandra K. VERIFIED CUSTOMER
I just stopped by on the way home from doctor's appointment in Kansas City after the maintenance light came on as we left KC. They worked me in thus saving me another trip. Thanks so much!
5/22/2018
John S. VERIFIED CUSTOMER
Excellent service. Completely satisfied!
5/22/2018
Barbara C. VERIFIED CUSTOMER
People I trust. Good service.
5/22/2018
Nahid U. VERIFIED CUSTOMER
I really appreciate the friendly and caring attitude
5/22/2018
Sai M. VERIFIED CUSTOMER
Will is awesome, excellent at communicating and very upfront about the costs, I really appreciate that!
5/22/2018
Leland R. VERIFIED CUSTOMER
Travis was very polite and knew what he was talking about. He gave me good and complete feedback when I picked up my vehicle.
5/22/2018
Marcy M. VERIFIED CUSTOMER
Vic was extremely helpful, got my Hilander looked at right away and with great kindess!