Very friendly and kept me informed on the progress of my car.
4/12/2018
Christine W. VERIFIED CUSTOMER
William was extremely helpful and did a great job providing customer service. Little Apple Toyota has the best customer service in town. We changed make of vehicles several years ago away from our life-long make because the customer service at the other place was so horrible and unethical. We are so pleased with Little Apple. Please keep up the great work! It is appreciated!
4/11/2018
Elizabeth H. VERIFIED CUSTOMER
Vic took care of getting my tires ordered promptly and was even able to accommodate a last minute change of appointment time for the installation. He is dependable and easy to communicate with-a trait to be desired in his position.
4/11/2018
Jennifer G. VERIFIED CUSTOMER
Vic gave excellent personal service!
4/11/2018
Erin S. VERIFIED CUSTOMER
William was great! Very friendly as soon as I walked in the door. There was an issue with my appointment, but he assured me it was no problem and got my vehicle serviced right away. Thanks William!
4/11/2018
Andrew C. VERIFIED CUSTOMER
He was great. Polite, competent, helpful. Very pleased with my service.
4/11/2018
Sheri S. VERIFIED CUSTOMER
Excellent service!!
4/11/2018
Jeffery W. VERIFIED CUSTOMER
Will kept us informed every step f the way WITHOUT any hidden surprises. We are SO glad we chose to taken it to Little Apple Toyota.
4/11/2018
Gary G. VERIFIED CUSTOMER
Becca is always the greatest customer service rep.
4/10/2018
Thomas V. VERIFIED CUSTOMER
Easy peasy. Thabks!
4/10/2018
Virginia M. VERIFIED CUSTOMER
Service completed timely. Results of the inspection explained.
4/10/2018
Hannah E. VERIFIED CUSTOMER
Very fast and helpful.
4/10/2018
David H. VERIFIED CUSTOMER
Becca kept me updated and handled the service and repair process very effectively and profess. One of your greatest assets is a great service department with always superb personnel. Well done in the past and now the present. Thanks for the always excellent experience. Dave Hodgson
4/10/2018
Dianne S. VERIFIED CUSTOMER
He was very polite and wrote down all additional services I requested to be performed. I asked how I would know if I need specific services and he took time to thoroughly explain the number system that would appear.
There was a woman who came in as I was waiting who need a drive train repair. She was very disrespectful and rude to William. He was helping another couple and she kept interrupting. He did not ignore her. He first acknowledged her with his eyes and then by verbal. She told the young black guy who was taking payments that he was rude....this is not true. She admitted that on her previous visit she had talked someone into giving her a $190 discount because she complained about service provided. I think she is someone who will repeatedly scam Little Apple out of money for her services. I know this is very bold of me to make this accusation but William was reprimanded when he should not have been.
4/9/2018
Leona W. VERIFIED CUSTOMER
Better service and treatment ever.
4/8/2018
Mir W. VERIFIED CUSTOMER
Completely satisfied.
4/8/2018
James M. VERIFIED CUSTOMER
Great service! Answered all questions.
4/8/2018
Amanda F. VERIFIED CUSTOMER
Not a good experience. Service staff was not helpful. Would not recommend and will not return.
On a positive note the courtesy van driver (lady) was really nice.