The waiting room was very nice and clean and the gentleman that took care of me was very polite and personable. Thanks for such great service.
9/13/2018
Randall B. VERIFIED CUSTOMER
Great experience with him
9/13/2018
Bobbie P. VERIFIED CUSTOMER
Great guy????????
9/12/2018
John W. VERIFIED CUSTOMER
Ok
9/11/2018
Mirandra S. VERIFIED CUSTOMER
Honestly and Good attitude !!
9/9/2018
Norma S. VERIFIED CUSTOMER
David Lane provided excellent service and suggested just what was needed for proper maintenance.
9/9/2018
Monica B. VERIFIED CUSTOMER
Thanks for your good service you took care of my car in a timely manner
9/8/2018
Kenzi G. VERIFIED CUSTOMER
John Tant was really nice and helpful. Honestly provided us with the best customer service we have ever had at a dealership! Great job!
9/8/2018
Stephen C. VERIFIED CUSTOMER
Continued good quality customer service!
9/8/2018
Robert L. VERIFIED CUSTOMER
I am completely happy
9/8/2018
Anthony` P. VERIFIED CUSTOMER
Excellent service by tim
9/8/2018
Marc H. VERIFIED CUSTOMER
6 Months having my brand new 2018 Equinox and it needs it's 3rd part. This time, they've got it on back order or it needs to be build according to GM and the dealer doesn't know when the "brake part" will be in. Argh Having a new vehicle from what I had before. Has been a great upgrade, but I've had too many issues with it and IN STILL NOT SATISFIED. I Still have an Ongoing Issue since 2 wks into purchasing the vehicle. It's been an overall inconvenience.
Thankfully, Shiloh has took an interest in my cases. I'm Praying something will get resolved soon.
9/7/2018
Vickie P. VERIFIED CUSTOMER
Always a pleasure dealing with Johnnie.
9/7/2018
Felipe C. VERIFIED CUSTOMER
Nice job good service thanks Johnny
9/6/2018
Ryan A. VERIFIED CUSTOMER
John Tant treated me like a celebrity person, and treated me like he was my personal assistant. Mr. Tant also knew the delicate nature of my car (Corvette) and how Corvette owners are very particular to the appearance before and service. This is my second Corvette and the 5th dealership that has serviced me in since 2013, and Mr. Tant has been the best service advisor out of all of them. Hats off to Mr Tant, for making me feel special and taking good care of my car as well.
9/6/2018
Sheron A. VERIFIED CUSTOMER
I have always taken my car to Serra for service since my purchase in 2012, the service there is superb . John is very professional and he gives almost to the tee your wait time so there is no surprise in your stay if I am waiting. Thank you John.
Sheron
9/5/2018
Brian D. VERIFIED CUSTOMER
Great job.
9/4/2018
Stephen N. VERIFIED CUSTOMER
David was great and went above and beyond of what a service manager would normally do. Super professional and made sure that we were happy with our service at Serra. Because of him, we will be back!