So far so good. Hopefully this resolved my issues that I was having with the vehicle!
9/2/2018
Timothy B. VERIFIED CUSTOMER
My service at Serra Chevrolet was great as I waited.
9/2/2018
Carey D. VERIFIED CUSTOMER
Thanks John for opening the door to the waiting room, for I use crutches to get around, due to a recent surgery.
9/1/2018
Richard G. VERIFIED CUSTOMER
My first experience with you all was not good. My car was suppose to have had an oil change and tire rotation. The tires were not rotated which makes me question you alls integrity. I waited 2 hours on the first day and had to bring the car back up there the next day for another hour because it was not done. I'm starting to wonder if the oil change was even done. Very disappointed. I feel safer taking my business elsewhere.
9/1/2018
Wilma M. VERIFIED CUSTOMER
none
9/1/2018
Kenneth K. VERIFIED CUSTOMER
My appoint was on a Monday and they didn't start working on it until Thursday. I did tell them that I was on vacation and shouldn't need it but if this is normal I might have to find another dealer for service. It was warranty work too I think work that is on a 2 month d car should be handled a little quicker
9/1/2018
Angela G. VERIFIED CUSTOMER
Customer service was top notch!
9/1/2018
James W. VERIFIED CUSTOMER
Thanks
9/1/2018
Garry C. VERIFIED CUSTOMER
David lane is very professional -does a great job!
9/1/2018
Greg R. VERIFIED CUSTOMER
Dave did a great job keeping me updated on my vehicle’s status. Excellent customer service!!
9/1/2018
Clint A. VERIFIED CUSTOMER
John was great to work with.
9/1/2018
Gerald F. VERIFIED CUSTOMER
No problem with David Lane. New tire mounted/balanced etc. But tire pressure sensors not reset/releaned so when pressures checked from dash board menu sequence out of order and right rear tire still reads previous low pressure. If a simple tire reset/relean procedure is not done why should I return to have any major complex repair done by your service techs. FYI: 5 vehicles previously purchased at Serra and serviced by Serra until factory warranty expired. Independent owned/operated garage service techs give much better complete repairs and attention to repair details. Email address;
9/1/2018
Glynnis B. VERIFIED CUSTOMER
Was in and out in a short time. Mr Tant was very courteous and helpful.
8/31/2018
Keith T. VERIFIED CUSTOMER
Very professional and helpful
8/31/2018
Summer W. VERIFIED CUSTOMER
Yes but I'm concerned how long it will take for my car to be repaired.
8/31/2018
James D. VERIFIED CUSTOMER
Service was timely, I was kept informed and he took good care of us
8/31/2018
Todd S. VERIFIED CUSTOMER
I had to pay 459 dollars for a tune up to get a 49000 dollar car with 26000 miles back on the road.
8/31/2018
John K. VERIFIED CUSTOMER
We worked well together
8/30/2018
James E. VERIFIED CUSTOMER
Johnny again went above and beyond. He wouldn’t stop til he found out what happened after the spark plug change. he made sure my wife was not set back by the troubleshooting and called me immediately when they found the problem. He even called me on his way home from work to make sure my wife was completely satisfied. Thanks again! Great work!!
8/30/2018
Castanita A. VERIFIED CUSTOMER
Had to wait an hour and a half for a simple oil change.