The only thing I had a problem with was oil smudges on my front bumper after oil change.
8/3/2018
Stephen M. VERIFIED CUSTOMER
He has helped me all the way with oil consumption test on Equinox . He explained that the oil level might not move until later after 3000 plus miles. Just made me feel he was on my side
8/3/2018
Steve M. VERIFIED CUSTOMER
Mr. Tant promptly recognized me and handled my vehicle on the scheduled time.
8/3/2018
Danny M. VERIFIED CUSTOMER
As always, David Lane was EXCELLENT ..!! ..
8/3/2018
Carol K. VERIFIED CUSTOMER
My problem was not with John Tant. He was polite, knowledgeable, and concerned about my service. My problem was that I had a 7:00 appointment for an oil change and tire rotation. I was the first car at the right hand door. I did not get my car until 9:30, and customers who arrived after me got their cars about 30 minutes earlier. One of them also had a 7:00 appointment, and the other did not have an appointment. I do not know what happened. John Tant took care of it, and I will definitely be back. Hopefully appointments will run smoother next time.
8/3/2018
Melvin W. VERIFIED CUSTOMER
The service and friendly atmosphere was a great experience and I would recommend friends and family to visit your establishment I truly enjoy talking to the sales reps
8/3/2018
Raquel N. VERIFIED CUSTOMER
Great customer service very helpful and informative!!!
8/2/2018
David L. VERIFIED CUSTOMER
THAT FELLA AT THE 3RD DESK WALKS ON WATER
8/2/2018
Jasmine W. VERIFIED CUSTOMER
First this is not the first time my 2017 Corvette have been in for repair on the transmission, and nothing was found wrong. 1. My car would not move in wile it was in drive/reverse.This time my car would not accelerate when trying to murre on to the expressway it just engine rev up, still nothing was found wrong. 3. When I pick up my car I found a nice nic in my front right rim. So I am not happy.
8/1/2018
Louis H. VERIFIED CUSTOMER
He was very courteous even under great duress
8/1/2018
Roger` P. VERIFIED CUSTOMER
I am from the Mobile, Al. area and travel to Memphis every few weeks. I was in a hurry to get on the road driving and forgot all about needing to get my oil changed and my tires rotated before I left Mobile. I was very pleased with the opportunity to get this done here in Bartlett that was close to where I am staying all week. The staff was very polite and very helpful in every respect. If I ever need anything more when I am in Memphis I won’t hesitate to call and set up an appointment.
Roger Prince
8/1/2018
Jehan E. VERIFIED CUSTOMER
Always friendly!!!
7/29/2018
Paul H. VERIFIED CUSTOMER
My truck did not get fixed! I was obviously not important enough even though I was told to bring it back the next day and it would Only take 30 minutes to fix! I droppedthe car off at 7 AM called back at 12:30 and they said it still has not been taken back! They had to move someone else’s truck in front of me that had been there the day before, well I was there the day before! Now I have to go somewhere else to get the squeak fixed in the rear and have another day without my vehicle!
7/29/2018
Charles W. VERIFIED CUSTOMER
The service was completely and professionally done I Thank thecourteois gentleman that assisted me! GOD Bless!
Charles
7/28/2018
Laryon L. VERIFIED CUSTOMER
Thanks
7/28/2018
Lisa S. VERIFIED CUSTOMER
I always dread bring my truck in for service but David makes the process easy and pleasant. Thanks Serra for a job well done!
7/27/2018
Daniel B. VERIFIED CUSTOMER
The ultimate service was good. I don’t think it should have taken two full days to do an oil change, tire rotation and other “scheduled maintenance “
Johnny quickly took care after I pointed out there was a good amount of oil from the mechanics hands on the truck when they tried to return it.
Overall experience was good. Loaner vehicle was great so it didn’t put me out. Only problem was I thought one day turn around and my house keys were on my key ring. Glad apartment complex had a spare.
7/27/2018
Jammie C. VERIFIED CUSTOMER
Professional and attentive to my concerns.
7/26/2018
Diane W. VERIFIED CUSTOMER
David went out of his way to help me. I always have a good experience in the Service Department.
7/26/2018
Victoria R. VERIFIED CUSTOMER
Brought car in to get tires checked and tire sensor light stays on. Got air put in here the day before. I had to call & check on car only to be told my car would be ready at 1:00 by another servicer. I said I would at least know what they found out and still no call back until about 1:00 to say I could come get my car because they could not look at sensor. I asked for my tires to be checked out and explained sensor light stays on.So I had to wait all day on my car from about 7:30 am only to be told they did not do anything. A big inconvenience, my car could have been some place else this morning instead of leaving it there to just sit.