Johnny was very professional with every aspect of my time at the service department. He kept me informed and was quick to respond when I had questions.
3/3/2018
Kim M. VERIFIED CUSTOMER
Scratches (that weren't there when I dropped it off) and greasy hand prints on the body of the car, used half a tank of gas, squeaky brakes (when I specifically requested that they be recalibrated), and lost my key and remote control.
3/2/2018
Elizabeth C. VERIFIED CUSTOMER
Another great job by Johnny
3/2/2018
Larry T. VERIFIED CUSTOMER
JOHNNY has been my service consultant ever since Dave became service manager and I have known both of them for some time, both have always been respectful as well as very professional on every occasion that I have experienced and I believe your dealership IS very lucky to have them as I have been to the other Chevrolet dealerships in the local area and have not encountered any employees that are their match and you should be proud to have them inyour employ.
3/2/2018
Matthew B. VERIFIED CUSTOMER
Michael Cox went above and beyond to make sure my service needs were taken care of. Michael treated me as if I was the most important customer and seemed he truly cared that my needs and wants were met. Thank you!
3/2/2018
Keith T. VERIFIED CUSTOMER
Very informative and knowledgeable
3/2/2018
Shane H. VERIFIED CUSTOMER
Was a great experience John was great ty for doing a great job on my truck.
3/2/2018
Randy T. VERIFIED CUSTOMER
Great service! Michael went above and beyond!!
3/2/2018
Bonita Gail. VERIFIED CUSTOMER
Mr Cox was great and understanding, I'm upset because this is the 2nd time this same rear stabilizer was replaced in a year the part did not hold up a long time I've only had the Equinox 3 yrs, I don't haul equipment. And I don't believe the roads are that bad I try to avoid holes and dips.
3/2/2018
Ronie A. VERIFIED CUSTOMER
The service was excellent. The staff was very friendly and helpful. My wait time was not very long. Overall it was a great experience
3/2/2018
Don J. VERIFIED CUSTOMER
Great customer service!
3/2/2018
Amanda B. VERIFIED CUSTOMER
Michael Cox was extremely helpful. He kept me abreast of the process with my car. I would recommend him and your dealership to my friends.
3/1/2018
Manken C. VERIFIED CUSTOMER
Great customer service.
3/1/2018
Jehan E. VERIFIED CUSTOMER
The service department employees are always friendly.
They keep you informed and updated.
3/1/2018
Addie F. VERIFIED CUSTOMER
I feel welcome once I enter the door. The service dept has competent people.
2/28/2018
Adrian D. VERIFIED CUSTOMER
Johnny did an excellent job in handling my claim.He kept me lnformed every step of the way.Angela Wilson is a great service manager as well.
2/28/2018
Stephen S. VERIFIED CUSTOMER
Michel was excellent
2/28/2018
Rickie M. VERIFIED CUSTOMER
See answer to your e-mail
2/28/2018
Kim P. VERIFIED CUSTOMER
Service Department is great! Johnny was very professional as well as hospitable! Reviewed recommended service and gave prices of each, which was very helpful! Also this is the second car I have had service & maintenance on at Serra Chevrolet in Bartlett. I have been a service customer since 2002 and today was the first time I have been offered the convienence of having a loaner car while my scheduled service is performed! Bonus: they were super quick today too!! In summary, (FINALLY :)) I was Beyond pleased!!