Glad to do it. I will be back to you for future needs with my truck.
1/11/2018
Malcolm W. VERIFIED CUSTOMER
I've got great customer service every single time I've been to Serra Chevrolet , that goes from the top management down to the turn wrench guys in the service department.. I've never been to another dealership that even comes close to Serra Chevrolet making sure that the customer is pleased with each aspect of their visit. All my future business will be with those guys no doubt. Many Thanks , Malcolm W
1/11/2018
Cassandra B. VERIFIED CUSTOMER
Johnny took care of me! Service was fast and friendly and he kept me updated every step of the way!
1/10/2018
Larkin T. VERIFIED CUSTOMER
Mr. Lang was courteous and very helpful
1/10/2018
Ricky B. VERIFIED CUSTOMER
Thank treating my car with care
1/10/2018
Jeff F. VERIFIED CUSTOMER
Thanks Appreciate the work.
1/10/2018
Matt M. VERIFIED CUSTOMER
Great customer service
1/10/2018
Lindsey R. VERIFIED CUSTOMER
Johnny was exceptional and very professional! I appreciate his excellent customer service. I will gladly return for future services. Thankyou
1/10/2018
Emmanuel M. VERIFIED CUSTOMER
Upon arrival, it would be helpful if someone directed new people to where to go and who to talk with. I waited nearly 20 minutes before anyone was able to assist me.
1/9/2018
Holly P. VERIFIED CUSTOMER
He was awesome and so helpful! I will definitely be coming back because of the excellent service he provided!
1/9/2018
Conus G. VERIFIED CUSTOMER
info. center not set like i left it, having trouble resetting mileage among others.
1/9/2018
Patricia H. VERIFIED CUSTOMER
He was very helpful and courteous.
1/9/2018
James W. VERIFIED CUSTOMER
Good Service/ thanks Johnny. Probably bring my p/up in next for lof.
1/9/2018
Michael R. VERIFIED CUSTOMER
Prompt and courteous service!
1/8/2018
Randy S. VERIFIED CUSTOMER
Service tech was prompt and courteous. It flowed smoothly. Got me in a loner quick. Contacted me when the service was complete.
1/8/2018
Tammara T. VERIFIED CUSTOMER
I'm so disappointed with the service I received at your facility. I felt like I didn't matter as a customer. Mike, made promise to call me back and he never did. I always had to call him. For 3 days I never received an answer on the problem with my daughter's car. Needless to say I didn't get her car fixed there. I had my husband to go and pick it up. Mike's attitude is not one made for a person in service. I will not be returning there for service or to purchase a new car.
1/7/2018
Tommy J. VERIFIED CUSTOMER
My tires were aired up to almost 40 lbs. And you could see where the techs had leaned up and rubbed up against my driver side doors. The dirt/film was rubbed off somewhat. I pay close attention to my truck and it wasn’t this way when I brought it in.
1/7/2018
John B. VERIFIED CUSTOMER
When you rotate tires, you should also check the pressure in all 4 tires . Serra did not do this simple task as all 4 tires were at different #’s.
1/7/2018
Debbie S. VERIFIED CUSTOMER
It took too long (my appt was at 8:30; I left at 11:30). Efforts should be made to speed up a routine maintenance/oil change procedure.