John was very courteous and called as soon as he knew what was wrong with my car. He continued to keep me informed when it was finished. Serra always gives me excellent customer service!
10/20/2018
Jeremy G. VERIFIED CUSTOMER
I had a great experience.
10/20/2018
Roger C. VERIFIED CUSTOMER
Outstanding service!
10/19/2018
Gwendolyn N. VERIFIED CUSTOMER
John was very helpful and my car was ready before the promised time.
10/19/2018
Chuck M. VERIFIED CUSTOMER
David was very nice and informative.
10/18/2018
Antravis T. VERIFIED CUSTOMER
Thanks David should be the manager over the whole service department
10/18/2018
Johnny C. VERIFIED CUSTOMER
David Lane did an outstanding job today. David is legendary, I heard he can do a wheelie on a unicycle. David's computer has no "backspace" button, David doesn't make mistakes. Legend states that David can unscramble an egg. Great work David! You da man.
10/18/2018
Debbie S. VERIFIED CUSTOMER
Tim was very friendly and professional as he explained the service my car “Lucy” was to receive. He is an asset to your Service team.
10/18/2018
Fawzi A. VERIFIED CUSTOMER
Took much longer than i was originally told. If they told me it will take a month to fix than it would of been better but constantly telling me it will be done at a certain time and its not done is bad customer service. Be honest.
10/17/2018
Gaetan M. VERIFIED CUSTOMER
Satisfied timTant was very helpful
10/16/2018
Winnie S. VERIFIED CUSTOMER
Great!
10/15/2018
Jack G. VERIFIED CUSTOMER
Excellent service and care from Johnny
Thank you for your service
10/14/2018
Keyondra P. VERIFIED CUSTOMER
John was awesome! He got my car in and out in the time frame mentioned, he was also just a pleasure to talk to!
10/14/2018
Sherman M. VERIFIED CUSTOMER
Thank you
10/14/2018
Larry G. VERIFIED CUSTOMER
John was absolutely wonderful. Great customer service!
10/14/2018
Martha R. VERIFIED CUSTOMER
Very personable, kept me updated . Very friendly , professional.
10/13/2018
Rhonda H. VERIFIED CUSTOMER
Numerous returns to get repair. Still not repaired
10/11/2018
Kevin G. VERIFIED CUSTOMER
Johnny was great!! He took time to listen to our concern. Our Suburban wasnt starting like it should. He resolved the issue. What impressed me the most was that he kept checking in with me while I waited. Just keeping me in the loop. Thanks Johnny for your "Excellent" customer service!!Our truck is running great!
10/11/2018
Sandra G. VERIFIED CUSTOMER
Johnny was very informative and kept in touch with me
to let me know when my car would be fixed.
10/11/2018
Brenda E. VERIFIED CUSTOMER
Johnny was very courteous and helpful. Appreciated his timely service. Thanks again