Easy to make appointment. Polite professional friendly service.
5/7/2021
Steven L. VERIFIED CUSTOMER
Well done
5/7/2021
Paul B. VERIFIED CUSTOMER
Fast service, great value, will be back again!
5/7/2021
Peter L. VERIFIED CUSTOMER
He forgot to give me a copy of the tire estimate
5/7/2021
Joni O. VERIFIED CUSTOMER
I will let you know next service. We had a bit of a row. Service manager was involved bc quite frankly, Chase felt the situation cou3be better handled with manager. In the future, Chase should be able to answer customer questions on maintenance dashboard message and "wording". Ours said "oil change maintenance" @ 15,000.
Tire alignment and only visual caliper. ("Penske truck accident" damage). And finally, color of oil per service manager. Ours was dark @ 16,500.
Addressing guest concerns and train to defer to your superior when you can't answer questions. We all want to get an agreement and be "completely satisfied with recent ser experience".
5/7/2021
BARBARA T. VERIFIED CUSTOMER
Very good service
5/7/2021
Jessica W. VERIFIED CUSTOMER
The only thing is my interior smells like gas or oil was spilled inside.
5/7/2021
Margi J. VERIFIED CUSTOMER
David was very professional and I would be happy to have him as my service guy in the future.
5/7/2021
Sridhar Reddy. VERIFIED CUSTOMER
Service is still pending but Weston has been diligently following up & keeping me posted
5/6/2021
ENDER Z. VERIFIED CUSTOMER
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5/6/2021
Denisha D. VERIFIED CUSTOMER
Please make people aware of associated costs.
5/6/2021
Raul R. VERIFIED CUSTOMER
Great customer service provided by Weston Wallace. He answered all my questions
5/6/2021
Pete C. VERIFIED CUSTOMER
Our experience at Longo is always exceptional. Chase is professional, courteous and made my visit seamless.
5/6/2021
Bernadette T. VERIFIED CUSTOMER
Chase was friendly and took care of us quickly and efficiently.
5/6/2021
Beatrice C. VERIFIED CUSTOMER
Totally satisfied!
5/6/2021
Vida Y. VERIFIED CUSTOMER
Great service and helpful employees
5/6/2021
Judy E. VERIFIED CUSTOMER
He is excellent!
5/5/2021
Rafael A. VERIFIED CUSTOMER
Good job
5/5/2021
James Y. VERIFIED CUSTOMER
Team did a good job
5/5/2021
Shalanda G. VERIFIED CUSTOMER
My hood was open when I picked my car up. They were suppose to put my undercarriage cover back on and they did not.