Chase was very nice, but to wait an hour and a half for a state inspection is not acceptable. When I first arrived I was told by the receiving person that at worst it would be 45 minutes.
4/24/2021
Thomas P. VERIFIED CUSTOMER
Very good service
4/24/2021
Robert C. VERIFIED CUSTOMER
Completely satisfied with Doug,but Not satisfied with the quality of work performed. This was a Recall for the fuel pump. The spillage of fuel is excessive and still reads of an overwhelming smell of fuel. FYI I retired as a Master Mechanic and Never treated any vehicle with such disrespect. I will not be back.
4/24/2021
Harvey M. VERIFIED CUSTOMER
Thank you Chase for awesome customer service
4/24/2021
JURIJ P. VERIFIED CUSTOMER
Fast, clean, professional
4/24/2021
MEGAN R. VERIFIED CUSTOMER
Chase was very professional.
4/24/2021
Brooke G. VERIFIED CUSTOMER
Great service as usual!!
4/24/2021
Teresa M. VERIFIED CUSTOMER
Weston Wallace, David Araujo, and Billy Stewart are the reason we keep bringing our cars back to Longo Toyota for the last 20+ years. The best of the best!!
4/24/2021
Mary J. VERIFIED CUSTOMER
I was kept updated which was extremely helpful
4/24/2021
Marie H. VERIFIED CUSTOMER
Waited and waited to be taken for a scheduled appointment. Took over 2 hours for general maintenance. Staff were apologetic and discounted service. They were very polite, but seriously...2 hours for an oil change and tire rotation!!!!!
4/23/2021
Marc M. VERIFIED CUSTOMER
Doug is always a consummate professional. He makes a personal connection each time I bring one of my vehicles in for service.
4/23/2021
Sandy S. VERIFIED CUSTOMER
Weston is very professional n accommodating guy. Appreciate his services at Longo
4/23/2021
ROY M. VERIFIED CUSTOMER
Did a fine job with both vehicles. Thanks.
4/23/2021
Paul E. VERIFIED CUSTOMER
Great Service
4/23/2021
ROBERT F. VERIFIED CUSTOMER
Regular 5 k service was completed as well as update on the control center firmware to fix bugs. David has everything ready for me at drop off and pick up
So it was a great maintenance call for me.
4/23/2021
Ernest C. VERIFIED CUSTOMER
I was very Satisfied with Dug.
He called me and told that the car was ready,he sent a
Uber to pick me up.
When I got there he wasn’t at his post; so I told one
Of his co-worker’s that I was there to pick up my car
They instructed me to go and seat. I waited for 40 minutes
and no one called me; so I decided to go and Check
Well to my surprise Dug was there, his coworker never
Told him that I was waiting.(NOTHIS FAULT.)
4/23/2021
Kevin Y. VERIFIED CUSTOMER
The service done was done quickly which I am very grateful for. The fuel gauge does not work correctly however (after getting the fuel pump replaced in the recall (it shows half full on a full tank).
4/23/2021
Kermit D. VERIFIED CUSTOMER
This is the third time I've worked with Weston. Great experience every time!
4/23/2021
Shandye N. VERIFIED CUSTOMER
David went above and beyond to make me happy today :)