Brilliant hospitality by kenneth in making sure the work gets done in stipulated time , also going an extra mile in assuring the pickup and dropoff.
4/5/2021
Leslie H. VERIFIED CUSTOMER
Doug is great. Always feel like I am working with a friend. He has been taking care of us and our cars for years. When he move we followed him to Longo. I trust him to deal with me honestly and fairly. You are lucky to have him on your team.
4/5/2021
Michael B. VERIFIED CUSTOMER
Would have been interested in purchasing new air filters for the car if it was offered. Up sale should have been a consideration when asking the customer. Even though the filters were not needed. Also, I had brought up the odor in my car once the AC was on and it wasn’t never addressed. I assume it could have been the filters that needed to be replaced.
4/5/2021
Somah C. VERIFIED CUSTOMER
Good job and on time
4/5/2021
Mathew K. VERIFIED CUSTOMER
Excellent Service!
4/5/2021
Linda N. VERIFIED CUSTOMER
Your team always does a great job! ????????
4/5/2021
Carlton H. VERIFIED CUSTOMER
Great service
4/4/2021
Lynell F. VERIFIED CUSTOMER
We had such a good customer service experience with Doug Ranzer
4/4/2021
Mary S. VERIFIED CUSTOMER
We just moved to the Frisco area. Friday was our 2nd service at Longo. Both services were appointments. Why have an appointment for an oil change and tire rotation that’s going take 1-1/2+ hours!
4/4/2021
Bryan H. VERIFIED CUSTOMER
Weston was so helpful and earned my business/loyalty. See y’all soon.
4/4/2021
Derek E. VERIFIED CUSTOMER
Thanks for your help!
4/4/2021
Jeffery F. VERIFIED CUSTOMER
David is awesome!
4/4/2021
Debra R. VERIFIED CUSTOMER
Great service thank you!
4/4/2021
Teresa M. VERIFIED CUSTOMER
Doug is fantastic!
4/3/2021
Lisanne C. VERIFIED CUSTOMER
Kenneth is a great representative of Longo!
4/3/2021
Robert L. VERIFIED CUSTOMER
Kenneth was my service advisor and he was very thorough explaining everything to my satisfaction.
4/3/2021
Chris J. VERIFIED CUSTOMER
I travel 30 minutes out of my way to get service from doug ranzer. He is the best.