Doug was great as always, so was the service. I appreciate the continued attempts to get my radio working with my phone. If I had to make one suggestion, it would be to turn the coffee machine back on. We know at this point that we’re not spreading COVID by surface transmission.
3/27/2021
JOHNNY O. VERIFIED CUSTOMER
Great guy and he handles the service on my Tundra great as well.
3/26/2021
KEITH G. VERIFIED CUSTOMER
Very friendly and fast service. I even got some work done.
3/26/2021
Steven N. VERIFIED CUSTOMER
Doug and his team do a great job with all of my service appointments. They are awesome. This time I scheduled a detail for the interior of my car. I did not book a detail for the exterior but just assumed it would at least be washed and towel dried. The interior looked amazing and I will use the service again, but perhaps consider a simple wash and dry outside as well. It’s not fun to pick up a dirty car. Thanks!
3/26/2021
Tri T. VERIFIED CUSTOMER
Thanks Chase. He was nice and professional. Great service
3/26/2021
Rosa M. VERIFIED CUSTOMER
This was my first visit to Longo Toyota. The entire experience was great. I was greeted immediately upon driving up to the Service department, and again when I entered the building. Chase was very nice and kept me informed throughout the process.
3/26/2021
Shirley T. VERIFIED CUSTOMER
Ken was amazing! Great communication and was able to isolate and correct the brake pump issue on my Prius!
3/26/2021
Hardik P. VERIFIED CUSTOMER
Satisfied with service and Reprenstive who help us
3/26/2021
Sam V. VERIFIED CUSTOMER
David is always professional and very helpful. Excellent customer service!
3/26/2021
Josey R. VERIFIED CUSTOMER
There were a few hiccups beyond Weston's control.weston did a great job!
3/26/2021
Stephen Q. VERIFIED CUSTOMER
Took 2 1/2 hours to do my first service. Purchased the car in September 2020. Also, my invoice was to be emailed to me. I still have not received it. The email I made the appointment with is correct.
3/26/2021
Dean M. VERIFIED CUSTOMER
Great service!
3/26/2021
Martha B. VERIFIED CUSTOMER
Kenneth was very personable and helpful in answering my questions. I would like to request him next time I come in! I love the treatment received at this location!
3/25/2021
John B. VERIFIED CUSTOMER
David was great, I will definitely be back for any service needs.
3/25/2021
Samantha L. VERIFIED CUSTOMER
Best Customer Service I have ever received from a Toyota dealership!
3/25/2021
SCOTT R. VERIFIED CUSTOMER
Great overall experience
3/25/2021
Derek S. VERIFIED CUSTOMER
This is the third time it has taken almost 3 hours to get an oil change. It makes me want to take my vehicle somewhere else.
3/25/2021
Dana K. VERIFIED CUSTOMER
Great experience
3/25/2021
ROBB I. VERIFIED CUSTOMER
Doug is great! Hands down the best service advisor I’ve ever had at any Toyota location. His customer service is exceptional. He’s earned my trust and my business. I hope Toyota recognizes what they have in him.