Weston was great.
Wish Toyota Longo offered free car washer service like park place.
12/8/2021
Louis F. VERIFIED CUSTOMER
I would not trust my Tundra to anybody else.
12/8/2021
Tiffany P. VERIFIED CUSTOMER
In and out in the time stated. Beats any other toyota dealer around. Friendly staff.
12/7/2021
Salvador M. VERIFIED CUSTOMER
I am very overall happy with Weston he is a great guy who is always willing to help and listen to your concerns and implement a solution, I definitely liked my experience at Longo in prosper, its better than my experience with the Toyota McKinney location Which is closer to me.
12/7/2021
Jonthan P. VERIFIED CUSTOMER
Went in for a state inspection for registration at 3:00. Had a promise time of 3:45. After receiving a text that my truck was ready to be picked up, they still hadn’t started my inspection. I finally was able to leave with my truck at 4:45. I was told it would take 30-45 minutes and it ended up taking 2 hours.
12/7/2021
Chrissa R. VERIFIED CUSTOMER
Kenneth was well mannered efficient respectable and a wonderful help! I would come back again anytime!
Chrissa
12/7/2021
Stephanie B. VERIFIED CUSTOMER
Like the text communications
12/7/2021
Steven C. VERIFIED CUSTOMER
Everything was very satisfactory.
12/7/2021
Richard W. VERIFIED CUSTOMER
Doug was awesome. Quick, easy and simple check in to check out.
12/6/2021
Paul M. VERIFIED CUSTOMER
Excellent service appointment
Great staff
Wonderful waiting area.
Get some new cars ….
12/6/2021
Fred H. VERIFIED CUSTOMER
Doug is always so pleasant to work with. He is always so truthful and that is hard to find to feel comfortable when bringing in your vehicle for service
12/5/2021
Kristine C. VERIFIED CUSTOMER
He was extremely helpful and answered all my questions. Definitely recommend him and the Toyota auto service in prosper to everyone. Thank you for doing an amazing job.
12/5/2021
Keikoanne N. VERIFIED CUSTOMER
Overall, Weston was great and very helpful. However, I called after dropping my car off and asked to be called BEFORE my brake fluid was changed because I wanted to confirm that it actually needed to be changed. So perhaps this request was not properly communicated to Weston. However, I never got a call and when I picked up my car and asked about the break fluid I received a weak reason why. And I quote “the brake fluid was slightly discolored”. It feels like this wasn’t the most honest answer and as though I did not actually need my break fluid changed today. As in, I could have waited a little longer and would have loved to not have had to spend money on this service. Either way, next time, I would love to be involved in the decision making on services being done to my vehicle. Thanks.
12/5/2021
Shiva T. VERIFIED CUSTOMER
Nice people and they communicating nicely. Very Happy.
12/5/2021
Charlene W. VERIFIED CUSTOMER
Doug’s service was very outstanding and satisfactory.
12/5/2021
Clyde B. VERIFIED CUSTOMER
Excellent service. Would recommend longo Toyota to anyone who asked about it.
12/5/2021
Chanta V. VERIFIED CUSTOMER
My service was not completed a asked new battery and get an old battery. I am very upset. I don't understand why this happen i am not happy with the results the battery that is in my vehicle appears to be the same one that has been in my vehicle.
12/5/2021
Zachary W. VERIFIED CUSTOMER
I specifically said I have a slow leak in my tire I need fixed. It was not fixed and is now leaking faster.
Thanks,
Zac