In and out quickly with problem solved! Thanks Doug!!
12/2/2021
Deontre G. VERIFIED CUSTOMER
Nothing was even accomplished. I sat and waited to be told no one could be found. My appointment wasnt even found or in the system when i arrived. Told id be compensated for my time being wasted and i was not. I waited for almost an hour to be told they” cant even find the people to start the process.Nor their boss or the lady who called and made the appointment “ pitiful service . I work customer service everyday only less then 3 miles down from the store. And this was by far the worst .
12/2/2021
Enrique A. VERIFIED CUSTOMER
Doug listened and was affirmative with my request to service my 2010 Highlander. When it comes to specific and specialized maintenance job tasks, I have confidence that Longo Toyota is the best option to follow though the manufacturer procedure. All together, my vehicle was ready within the estimated time frame. My special thanks to the technician and everyone involved on servicing my vehicle today.
12/2/2021
Michael H. VERIFIED CUSTOMER
Great dealership, WAY BETTER THAN Toyota of Dallas. David and Brandon and the service crew in the back were/are AWESOME!!! We’ll certainly be back!
12/2/2021
Veera R. VERIFIED CUSTOMER
David is my new friend now. Very helpful, listened to everything I had to say and set the expectations well and met them. Thanks David
12/2/2021
John T. VERIFIED CUSTOMER
I appreciated the quick, efficient and professional service he provided. He provided detailed information on the work being discussed.
12/2/2021
Brice G. VERIFIED CUSTOMER
It took too long
12/2/2021
Troy D. VERIFIED CUSTOMER
David Araujo always does a great job
12/1/2021
Kaylee M. VERIFIED CUSTOMER
Thank you for helping make my experience at Toyota of Prosper run real smooth.
12/1/2021
Manoj J. VERIFIED CUSTOMER
Excellent experience
12/1/2021
Christopher N. VERIFIED CUSTOMER
I appreciate Weston’s service and please tell Derrick I said thank you for his work on my tire
12/1/2021
Leopoldo S. VERIFIED CUSTOMER
Once again, he was very professional and kept me updated with the service of my car and surpassed all my expectations!
12/1/2021
Juli B. VERIFIED CUSTOMER
Always a pleasant experience at Longo!
12/1/2021
Allen L. VERIFIED CUSTOMER
I always go to David cause I trust him with my Lexus to provide the best service
12/1/2021
Chris D. VERIFIED CUSTOMER
Service rep was good
12/1/2021
Stephen D. VERIFIED CUSTOMER
Thank you so much for honoring VSPP on my RAV4.
12/1/2021
Chauntelle M. VERIFIED CUSTOMER
My issue isn’t with Weston, it’s with the technician that replaced the fuel door in my Sienna. The paint was gauged in a small spot when the fuel door was replaced. I brought it to Weston’s attention. He said he’d get it taken care of.
Weston is always great to work with.
12/1/2021
Jeremy F. VERIFIED CUSTOMER
Weston is a pleasure to work with every time I visit Longo Toyota for my truck servicing needs. He’s extremely knowledgeable, friendly, professional and polite. Great job, Weston!
12/1/2021
Josh K. VERIFIED CUSTOMER
We were quoted 1 hr 30 min for basic service and to patch a small nail puncture. Took 3 hours while we waited at the dealership and didn’t receive any proactive updates. Had to check in multiple times and got the “30 more minutes” line at least twice. This seems to be the case every time we come in.