Great communication and detail with breaking down what was done and needed service! Thanks for great service!
11/22/2021
Charla S. VERIFIED CUSTOMER
Excellent customer service from Doug.
11/22/2021
Douglas M. VERIFIED CUSTOMER
David was very professional and I was pleased with his work as a customer service thank you
11/21/2021
Tim D. VERIFIED CUSTOMER
Waited over 15 minutes to check out after the paperwork and keys were dropped off because my service agent wouldn’t let anyone else check me out. Will not be returning to Prosper. Never had this issue at Toyota of Denton
11/21/2021
Nora M. VERIFIED CUSTOMER
Dean was excellent! Very prompt friendly and will definitely be back to have all my car needs serviced with Longo!
11/21/2021
Cheryl B. VERIFIED CUSTOMER
The noise we are hearing is still there. Technician said he didn’t hear it. When we got home, put the car in park, and there was the noise again that no one else heard.
11/21/2021
Chris W. VERIFIED CUSTOMER
Weston was great and got everything handled for me in a very timely manner! I would definitely recommend him and the service dept to anyone looking to get there car worked on.
11/21/2021
Frank S. VERIFIED CUSTOMER
Doug did a great job!
11/21/2021
Willie M. VERIFIED CUSTOMER
Communication
11/21/2021
Aj R. VERIFIED CUSTOMER
1st visit to your dealership; new to Tx. We were wowed! Excellent customer service, well organized and efficient. Thank you!
11/21/2021
Praveen V. VERIFIED CUSTOMER
This was by far the best experience I have received. I was thinking never to buy Toyota again due to Toyota Plano being inflexible and way too expensive compared to Honda dealership nearby. This was great service and has restored my faith in thinking about Toyota again.
11/21/2021
Courtney T. VERIFIED CUSTOMER
Excellent service!
11/21/2021
Raj V. VERIFIED CUSTOMER
Service has been very good.
11/21/2021
Aneel V. VERIFIED CUSTOMER
Great service you are awesome
Thanks
11/21/2021
Oscar V. VERIFIED CUSTOMER
Thank you
11/21/2021
Angellik J. VERIFIED CUSTOMER
Shout out to all the Staff of Toyota of Prosper. I’ve trusted y’all taking care of my vehicle for years now and I’m never disappointed.
Communication 10/10
Y’all are patient with me and my questions.
Jesus was great and everyone else that helped me.
The staff are knowledgeable and understanding.
The only criticism I have is that y’all should have a bowl of candy canes, tis the season.
Have a great day and happy holidays ??????????
11/21/2021
Melvin P. VERIFIED CUSTOMER
I called Kenneth today with an oil leak- he instantly set up an appointment- the leak was coming from the oil plug- I just recently had the vehicle service & it was completed
11/21/2021
Anthony M. VERIFIED CUSTOMER
Great communication throughout the process with full transparency.