Cisco was great, as usual, but he was going to charge me for the service today because your system didn’t identify my vehicle as a Toyota corporate lease. I though this was strange because it was my 4th visit and I thought that it was well understood from prior appointments. Also, I just had a tire rotation and fluid check (no oil change) and I was there for almost 2 hours which is a bit excessive.
11/29/2018
Angela N. VERIFIED CUSTOMER
Excellent service from Mildred and was so nice!
11/28/2018
James S. VERIFIED CUSTOMER
Yes
11/28/2018
Abdulsamad B. VERIFIED CUSTOMER
Mildred is exceptional in her customer service and I am extremely pleased with her. She helped us out alot with setting up our car service and I would highly recommend her services to anyone.
11/28/2018
Stephanie N. VERIFIED CUSTOMER
Dakota is my service advisor and I trust him with the maintenance on my vehicle. He is amazing and I'm a loyal customer because of him. I was looking for a new service advisor after my long standing advisor left Toyota of Richardson. I called around and because of Amber Bowden ended up at Longo with Dakota. Really appreciate the service and the people at Longo!
11/28/2018
RUSSELL F. VERIFIED CUSTOMER
This was my second time to have Dakota Burns as my Service provider and he once again to care of my service needs. Russell
11/28/2018
Suzanne F. VERIFIED CUSTOMER
Dakota was Great,as expected, just as with my prior experience with him at Longo, which is why we asked for him specifically! He even helped me troubleshoot my Toyota on board bluetooth phone car speaker system and determined it was my phone failing to connect! I look forward to my next experience with Dakota for some needed servicing discovered during the all point inspection today..
11/28/2018
Grant L. VERIFIED CUSTOMER
Do not contact please
11/28/2018
Walter M. VERIFIED CUSTOMER
Mildred was wonderful. I got there at 8am and was out at 9. Free donuts and coffee were a nice touch. Thank you
Walter
11/28/2018
Jennifer S. VERIFIED CUSTOMER
She is wonderful!!! Makes me just want to come back to chat with her and ya'll. Love this business and the employees
11/28/2018
SAMANTHA S. VERIFIED CUSTOMER
Friendly. Helpful. Thank you!
11/28/2018
Richard B. VERIFIED CUSTOMER
It was the day after a holiday and I was update on any potential delays. All my questions I asked were answered. Service compleated.
11/28/2018
ASHIRA S. VERIFIED CUSTOMER
Mr.Chris was very polite and very helpful and communicated promptly.Thanks
11/27/2018
Bill J. VERIFIED CUSTOMER
I could have used a car wash, but it was to cold for that. Other than that, I’m totally satisfied with your service.
11/27/2018
Rita T. VERIFIED CUSTOMER
Chris was very helpful.
11/27/2018
AMY S. VERIFIED CUSTOMER
She's always amazing! Her customer service is hands down one of the best!
11/27/2018
Kecia B. VERIFIED CUSTOMER
David is awesome to work with at all times
11/27/2018
Guy H. VERIFIED CUSTOMER
Chris was good guy. Efficient, friendly. Longo is fortunate to employ him.