No one was there to check my vehicle in upon arrival, I had to get out and go in to check in. I was told it would be 1hr 10min for an oil change it took 1hr 40 mins. I wasn't told about my inspection of what I needed repaired until 1hr 20min into my visit, had I been told earlier I would have gotten the repairs done, but do to the delay, I had no more time to wait.
11/16/2018
TODD T. VERIFIED CUSTOMER
David always does a good job for me.
11/16/2018
Marsha R. VERIFIED CUSTOMER
Very good experience.
11/16/2018
Amjed A. VERIFIED CUSTOMER
The Person who received my care is so great
11/16/2018
Kelly M. VERIFIED CUSTOMER
Chris was very kind and helpful today! I appreciated him going above and beyond to give me the best service!
11/16/2018
Pamela S. VERIFIED CUSTOMER
For over a year, David has been most helpful to me as a new customer. He’s honest & provides excellent service while making me feel welcome!
11/16/2018
Princeton W. VERIFIED CUSTOMER
Customer service is prefect as always! I have attended the Prosper location twice as of now. This is the 2nd time I’ve had Dakota and he made my experience perfect!
11/15/2018
JOHN H. VERIFIED CUSTOMER
Mildred was very professional. All the service folks where very courteous
11/15/2018
James H. VERIFIED CUSTOMER
Excellent service. Cisco was great.
11/15/2018
Fritzie T. VERIFIED CUSTOMER
Well handled. Certainly no complaints.
11/14/2018
Sachindra N. VERIFIED CUSTOMER
Yes, excellent service. Francisco is very professional.
11/14/2018
JEFF F. VERIFIED CUSTOMER
Thank you all!
11/14/2018
Deborah B. VERIFIED CUSTOMER
Doug is an excellent service advisor. He is personable, communicates quickly and is very thorough and knowledgeable.
11/14/2018
Monique B. VERIFIED CUSTOMER
Dakota was great!
11/14/2018
David S. VERIFIED CUSTOMER
I just made a review about the manager going back on his word and the foreman telling me my wheels can’t be balanced. I forgot to mention that Millie kept me very updated on where we were at in the process at all times and the old shop foreman really helped me out with explaining what was wrong with the truck. I’m not trying to bash the dealership at all and will still get the truck serviced there. I just wanna voice my opinion