Search

Real Reviews from VERIFIED CUSTOMERS
Heather T. VERIFIED CUSTOMER
David and Cisco were great! They were very friendly. My car was finished quickly. It was even cleaned!
11/5/2018
Dan Z. VERIFIED CUSTOMER
Superb experience.
11/5/2018
Michael P. VERIFIED CUSTOMER
Great service by Dakota. I look forward to binging in my car servicing.
11/5/2018
David S. VERIFIED CUSTOMER
Outstanding service! Always a great experience at Longo Toyota!
11/5/2018
Steven H. VERIFIED CUSTOMER
Dakota did a great job. Was very through, courteous and even arranged a shuttle for me. Appreciate the great service.
11/5/2018
Gary N. VERIFIED CUSTOMER
Thank you
11/4/2018
William W. VERIFIED CUSTOMER
Mildred was so nice, professional and friendly. She was efficient at her job telling me all the services I needed and the cost. The service guys did a terrific job changing the oil and other fluids and making sure my tires were properly inflated. My Prius run so smoothly now. I will be coming back to Longo Toyota again for servicing. Outstanding job by Mildred and the crew for making my first Longo Toyota experience a pleasant and enjoyable one.
11/4/2018
dwaylyn h. VERIFIED CUSTOMER
Dakota was great to work with.
11/4/2018
JOHN M. VERIFIED CUSTOMER
Great service and friendly staff. Thank you
11/4/2018
Scott C. VERIFIED CUSTOMER
Thanks will be using you all for all my future service needs
11/4/2018
Amber B. VERIFIED CUSTOMER
David was awesome, the service team was amazing
11/4/2018
John M. VERIFIED CUSTOMER
Mildred was awesome. Best experience I have had a Longo yet. She was very helpful and took care of all my needs. I would recommend dealing with her to any of my friends or family.
11/3/2018
SCOTT M. VERIFIED CUSTOMER
Dakota did a super job and my vehicle was ready in half the estimated time! Very happy with Longo Toyota and Dakota Burns.
11/3/2018
Debbie C. VERIFIED CUSTOMER
Very nice and well done
11/3/2018
Jill B. VERIFIED CUSTOMER
Was a great experience- he stayed late for me to arrive as the rain delayed me 30 minutes. He was also able to secure a complimentary loaner for the day.
11/2/2018
Richard A. VERIFIED CUSTOMER
Also impressed with Greg Norman's help in helping us better understand audio & navigation features
11/2/2018
Ricardo N. VERIFIED CUSTOMER
I made the appointment for the regular 15k check up and asked them if they could check some squeaking in the suspension, I warned them that my truck had an aftermarket lift installed by Toyota of plano and they told me to come in and they would take a look at it. I made my appointment at 7:45am so they could have enough time, after three hours of waiting they finally told me they had finished the oil change and were barley looking into the suspension... after wasting all my time they told me there was nothing they could do because they didn’t install it BUT a few months behind I brought the truck in for squeaking coming from the front breaks and they fixed it right away. I also had a problem with the rear left window sounding like it was hitting or grinding on something while rolled down they said they had fixed it and the problem is still there... very disappointed. With the 15k service they were supposed to do the oil change top off all fluids and rotate my tires, after inspecting the vehicle I realized they hadn’t rotated my tires and fluids were left the same. I was respectful and friendly did not expect to be treated this way. Extremely frustrating can’t trust service coming from Longo would not recommend to any of my friends.
11/2/2018
Kevin S. VERIFIED CUSTOMER
David was great
11/2/2018
BRANDON D. VERIFIED CUSTOMER
David was attentive and I was in and out for an oil Change in less than 45 min.
11/2/2018
Muhammad A. VERIFIED CUSTOMER
Chris Kites is very professional and knowledgeable. He handled my query with full understanding and courtesy. I was given loaner car since my car could not be done before close. Also with the service he took care of all my recalls as well. Very happy with the service provided by Chris at Longo Toyota. Thanks Chris
11/1/2018