This survey looks extremely outdated and not reflective of the experience I had with Longo, nor the Toyota brand. I guess Toyota is going for an old school look and feel.
10/1/2018
Raul R. VERIFIED CUSTOMER
Excellent customer service provided by Cisco
9/30/2018
Sunghwan C. VERIFIED CUSTOMER
Excellent service experienced
Thank you
9/30/2018
Mac F. VERIFIED CUSTOMER
Francisco provides outstanding customer service. Very friendly, attentive and explained everything and the process in complete details. I was very happy with the phenomenal customer service he provided. Please make sure he knows he is doing an amazing job and to keep up the great work.
9/30/2018
Liz B. VERIFIED CUSTOMER
I waited an hour for my service advisor to approach me. I thought he was coming up to tell me the work had already been done. I was having a tire replaced.
9/30/2018
Ron B. VERIFIED CUSTOMER
Always top notch
9/30/2018
Leping H. VERIFIED CUSTOMER
Great service,and Great experience.
9/30/2018
Elaine G. VERIFIED CUSTOMER
Kris gave me excellent service and went that extra mile to arrange a rental car for me for the day. Thanks again Elaine G
9/30/2018
Philp R. VERIFIED CUSTOMER
Cisco was great. He walked me thru the process and let me know about a recall item that they checked.
I will be coming back.
9/30/2018
Laura C. VERIFIED CUSTOMER
Excellent service
9/30/2018
Ubol P. VERIFIED CUSTOMER
Mr.Jimenez, thank you so much for an excellence service. I appreciate your profession.
9/30/2018
Marsha S. VERIFIED CUSTOMER
David was very helpful. Good experience at Longo...
9/30/2018
Melady L. VERIFIED CUSTOMER
Once again Chris was prompt in greeting me and gave an accurate time frame for the service. He shows the customer they matter
9/30/2018
Amy P. VERIFIED CUSTOMER
Chris is a credit to the company! He was personable and professional
9/30/2018
Rosa F. VERIFIED CUSTOMER
He was excellent!
9/30/2018
Teresa M. VERIFIED CUSTOMER
David Araujo is a wonderful service writer. He is professional, friendly, and has great communication skills. We are longtime Longo Toyota customers and are so glad to have Longo Toyota in North Texas!!
9/30/2018
Kelly M. VERIFIED CUSTOMER
She is friendly, professional and very helpful. I needed to take a conference call and chair a Webex meeting for work and she keep the ball rolling with my car while I worked!! Thank you !!
9/30/2018
Tim W. VERIFIED CUSTOMER
Cisco was great. Because of him I will be back Thank you Tim W
9/30/2018
Prem M. VERIFIED CUSTOMER
Great service!! Fast and as expected.
9/29/2018
Eric M. VERIFIED CUSTOMER
Very personable and informative...treated me like an individual customer. I appreciated Francisco listening to the work I like to do myself and what I wanted to pay the professionals to do. Well done and I look forward to coming back.