Y’all forgot to put air in my tires. And the tire pressure light was even on.
9/20/2018
Heather C. VERIFIED CUSTOMER
The entire team made the process simple.
9/20/2018
Ellen G. VERIFIED CUSTOMER
Chris did a great job of representing Longo and the Toyota brand.
9/20/2018
Joann W. VERIFIED CUSTOMER
My service was very well handled
9/20/2018
Colleen P. VERIFIED CUSTOMER
My husband took my 4Runner in for the 10k miles service. They were able to finally diagnose why I have a vibration in my steering wheel, which appears to be fixed for now, which I appreciate. However, I started my car today and realized the “Maintenance Required” indicator is still on. It wasn’t reset, although the paperwork indicates otherwise. It honestly makes me wonder if the rest of the services were performed, despite being listed on the paperwork. This now requires another trip to the shop to have it reset.
9/19/2018
Ryan V. VERIFIED CUSTOMER
Very professional and excellent service
9/19/2018
Rupinder K. VERIFIED CUSTOMER
I had told about the rear hatch not opening or closing smoothly. I was told that it was fixed but when I took the car, it still I had the same issue. I now have to come back to get it looked at
9/19/2018
JAMES R. VERIFIED CUSTOMER
Great Job
9/19/2018
Chad K. VERIFIED CUSTOMER
Great personality
9/19/2018
James K. VERIFIED CUSTOMER
Although the staff have been nice and treated me well.... Longo Toyota must work on their communication with customers. I have commented multiple times within the past few weeks since I purchased my truck about the lack of communication and inter-communication between employees. As a customer, information should be pushed out and in a timely manner. I would rate you a 2 out of 5 in this area. You are more than welcome to call me and I will go over all failures.
9/19/2018
Randall R. VERIFIED CUSTOMER
Sales rep was very nice, delivered what she promised .
9/19/2018
Sandy S. VERIFIED CUSTOMER
Mildred was so pleasant & helpfully! I was having a hard day & in her busy day she was compassionate & went the extra mile!!
Sandy
9/19/2018
Jose A. VERIFIED CUSTOMER
David Araujo always does an excellent service. Best customer experiance ever. Knowledgeable. I trust my truck to one else.
9/19/2018
Julian K. VERIFIED CUSTOMER
It took way too long to check out after the service was done
The oil change was done very quickly as usual
My vehicle was pulled into the check out area it took 25 minutes to finally get out of the dealership after my car was done. I timed it because it seemed to take a long time to exit the last time I was there.
9/19/2018
Angel G. VERIFIED CUSTOMER
Yes
9/19/2018
Mitch F. VERIFIED CUSTOMER
Chris was nice and very informative. Would definitely recommend him and Longo service. Thanks for your help with my service Chris.
9/19/2018
Cecil A. VERIFIED CUSTOMER
Great
9/18/2018
Dwaylyn H. VERIFIED CUSTOMER
Dakota was very nice and helpful
9/18/2018
Jeffrey K. VERIFIED CUSTOMER
Love her! She fits my personality! Service was great.
Jeff Kunde
9/18/2018
KUSH G. VERIFIED CUSTOMER
Excellent service provided by Millie. Loved the whole servicing experience.
Regards
Kush