Stacy was excellent, the facility and customer service was terrific from everyone encountered during my experience @ Longo. Very pleased.
9/6/2018
Natasha S. VERIFIED CUSTOMER
Knowledgeable. Friendly. Great space.
9/6/2018
Florence E. VERIFIED CUSTOMER
Chris is fantastic. Very knowledgeable and extremely customer oriented. This was my first visit, and I will definitely return and ask for him next time. Thank you.
9/6/2018
Ken P. VERIFIED CUSTOMER
Everyone was virtuous and professional.
9/6/2018
Mark L. VERIFIED CUSTOMER
David was excellent!
9/6/2018
Adam T. VERIFIED CUSTOMER
It was a great experience.
9/6/2018
Alex K. VERIFIED CUSTOMER
Great job doing my tint ! Fast service!
9/5/2018
James M. VERIFIED CUSTOMER
Francisco was great! Always great service!
9/5/2018
Tomeka M. VERIFIED CUSTOMER
It’s always a pleasure to visit with Chris!
9/5/2018
Michael M. VERIFIED CUSTOMER
Chris did an excellent job on a difficult service request. Passenger seat had gotten to a point of hurting my wife's back on long trips. Chris helped come up with a proposed solution (new seat pad) that worked well. Despite confusion in the supply chain, Chris made sure my needs were met and bent over backwards to close the service with me smiling. He was successful.
9/4/2018
Mike M. VERIFIED CUSTOMER
As always service focused on delighting the customer. Thank you.
9/4/2018
Brandon B. VERIFIED CUSTOMER
Waiting to see what longo/Toyota are going to do about this manufacturing defect. Pretty ridiculous.
9/3/2018
Raghuram V. VERIFIED CUSTOMER
Almost no wait time.
9/3/2018
Celia C. VERIFIED CUSTOMER
Francisco was not only courteous and friendly but you can tell he enjoys his job by his knowledge and ability to answer wuestions without hesitation. He provided beneficial information that having been a Toyota owner fir years no ine else seemed to take the time to explain. I came home and shared with family and friends about the exceptional service received and recommended Longo Toyota. From the moment David greeted me in the driveway the professionalism of staff was evident.
9/3/2018
Cory V. VERIFIED CUSTOMER
Total dissatisfaction with results & explanation that simply does not make sense. Terrible experience again w service.
9/3/2018
Yauri R. VERIFIED CUSTOMER
Very good customer service
9/2/2018
Eric B. VERIFIED CUSTOMER
Great job!
9/2/2018
MARK P. VERIFIED CUSTOMER
Professional. Pleasant. Will recommend.
9/2/2018
David N. VERIFIED CUSTOMER
Chris Kite did a great job in servicing both of my vehicles this week. The communication and customer experience was fantastic. Job well done!!