STACY DID A GREAT JOB COMMINCATED WELL WITH ME AND MADE THE SERVICE EASY COORDINATING WITH MY TEEN SON AS I WAS OUT OF TOWN. VERY EFFICIENT AND HONEST EXPERIENCE. THANK YOU. WILL BE BACK
8/29/2018
Kristina A. VERIFIED CUSTOMER
Francisco was absolutely so helpful and positive that it made me ask myself if I provide such a great service to my own customers and how nice is it if I can.
You guys are awesome
8/28/2018
Karin C. VERIFIED CUSTOMER
Dakota is always wonderful to work with!
8/28/2018
Karla L. VERIFIED CUSTOMER
I have had this gentleman twice and both times were awful!! He always has an excuse for why it takes so long to get me checked out. I sat there today for about 20 minutes, actually looking at my truck so I knew it was finished, and once again I had to go ask to be checked out. He never did show up. Last time he said he was sorry but he had to talk to his boss that it was important. I’m sorry but I don’t think that needs to be done on the customers time. I will probably never be back. We were very excited to have Toyota in prosper but I guess we will be going elsewhere.
8/28/2018
Paul K. VERIFIED CUSTOMER
Labour extremely high. $345 labour to switch a 3 bolts alternator..
8/28/2018
Francisco L. VERIFIED CUSTOMER
Great job. From greeting to leaving. Keep it up!!!
8/28/2018
Antonio A. VERIFIED CUSTOMER
Araujo was very polite, and the guy that attended me at the beginning was attentive right when I got there.
8/28/2018
Lauro A. VERIFIED CUSTOMER
David was so kind and the service was on time
8/28/2018
Cynthia C. VERIFIED CUSTOMER
Dakota Burns went above and beyond .
He even checked back next day to see if I had any any questions or concerns. And yes I am completely satisfied.
8/28/2018
GLORIA E. VERIFIED CUSTOMER
Dakota was very helpful and professional.
8/28/2018
Charlie H. VERIFIED CUSTOMER
He kept me informed and got me in and out quickly.
8/28/2018
Perry W. VERIFIED CUSTOMER
Stacy was very friendly and helpful as well as everyone else. Car was finished ahead of promised time. Great experience all around.
8/28/2018
Dan S. VERIFIED CUSTOMER
I appreciate the service David provided and I am thinking about using your service department instead of the one I normally use
8/28/2018
Bonnie D. VERIFIED CUSTOMER
I did not have an appointment but got my Avalon serviced in a timely manner. Appreciate the prompt attention.
8/28/2018
Jeff F. VERIFIED CUSTOMER
David is the best service advisor I have ever dealt with. So nice to have a guy that I can trust to take care of me and my car. You guys should give him a raise! Thank you David for all your help.
8/28/2018
Leigh C. VERIFIED CUSTOMER
Francisco is so kind and professional!
8/27/2018
Josh B. VERIFIED CUSTOMER
Great service and a great attitude! Very pleased with the experience at Longo. We will be back...
8/27/2018
Eric W. VERIFIED CUSTOMER
AWESOME SERVICE!!!!
8/27/2018
Sanoj V. VERIFIED CUSTOMER
Dakota was helpful in setting up time expectations as well as keeping me updated on the progress of the repair.