David was quick to get out to the car and listened carefully when I went over the service needed. He took very good care of me and my husband!
8/22/2018
Beverly S. VERIFIED CUSTOMER
Very courteous ang personable. In and out very quickly. Went over entire check list with me. I really appreciate that especially!
8/22/2018
James B. VERIFIED CUSTOMER
Dakota was very professional and very customer focused. Explained and showed me the problem with my car. We quickly came to terms about the price of the repair which was then completed in a timely manner. Well done Dakota!
8/22/2018
Cory P. VERIFIED CUSTOMER
Millie is great! Always a smile even on a Monday. She has been my service person before and I will always make my future appointments with her.
8/22/2018
Steve A. VERIFIED CUSTOMER
It was quick and easy
8/22/2018
Cayla S. VERIFIED CUSTOMER
Chris was difficult to communicate with and spoke to me as if I did not understand and Chris told me that my car wouldn’t be ready until 2 hours of completing the paper work & the car was finished in 10 min. Chris was informed that i would call someone to pick me up. While I was waiting for my ride, the car was finished and Chris did not tell me my car was ready.
8/22/2018
Steve H. VERIFIED CUSTOMER
I came in for an oil change because a service light popped up on my dash. Dakota explained to me that could be one of several different notifications about fluids. Anyway, he and the technician determined that I didn’t need an oil change at all, and gave me a complimentary fluid check. That is a level of customer service that is very hard to find. They rotated my tires, found a nail in one , repaired it, and solved another problem for me. To top it all off, they washed my truck! We recently moved here from Georgia, and finding helpful people isn’t easy. We will be relying on Longo Toyota in the future.
8/22/2018
Russell W. VERIFIED CUSTOMER
Quick, complete and friendly service
8/22/2018
Ryan A. VERIFIED CUSTOMER
Very easy to talk to, down to earth. Was able to get in and out no problem.
8/22/2018
Marcellus R. VERIFIED CUSTOMER
Service was excellent this morning ... thank you all!!
8/21/2018
Don S. VERIFIED CUSTOMER
Outstanding service and great follow up
thank you for caring and taking care of our navigation system problem
8/21/2018
Ritchey H. VERIFIED CUSTOMER
Great job. The car was completed before the estimated end time.
Thank you
8/21/2018
Zane L. VERIFIED CUSTOMER
David was very professional and helpful.
8/21/2018
Henry H. VERIFIED CUSTOMER
Cisco was very friendly and courteous. He seemed excited to to be there.
My antenna was bent in the car wash after an oil change, but the part was ordered and replaced within a couple of days without question and I appreciate him getting it fixed right away. He also looked at and fixed a minor light in the dash at the same time. So it was great to deal with a dealer that was willing to do that without charging for it. Thanks.
8/20/2018
Tracy B. VERIFIED CUSTOMER
What was communicated by Chris to be done wasn’t.
Now I have to come back on Wednesday, wasting my time.
Unsatisfactory in my opinion.
8/20/2018
Ross T. VERIFIED CUSTOMER
Cldnt have been any nicer. Pleasure doing business with him.
8/20/2018
TOMAS R. VERIFIED CUSTOMER
Overall, great customer Service. What I love is that they call you by name and make you feel like a 20 year customer.
8/20/2018
Randel H. VERIFIED CUSTOMER
Very pleased!
8/20/2018
Lily G. VERIFIED CUSTOMER
Great service. Stacy kept us posted on progress with brake change on all wheels of our Highlander. He quoted a possible fix on parking brake, but it was not needed after the brakes were replaced and checked. Shop foreman stayed to complete job. (We had a 3:15 appt on Saturday). Price was reasonable and I know I can trust the work from a Toyota Service Center. Thanks so much.
8/20/2018
Lisa R. VERIFIED CUSTOMER
Dakota was helpful and professional. A piece of weather strip was ordered so more service to come