Service turnaround time was fast. Great experience.
11/7/2021
Brenna R. VERIFIED CUSTOMER
Very helpful and attentive
11/7/2021
Luis A. VERIFIED CUSTOMER
Very professional and friendly person. Ready to help and goes out his way to provide great customer service.
11/7/2021
Norris B. VERIFIED CUSTOMER
Mike was very professional and helpful.
11/7/2021
STEPHEN D. VERIFIED CUSTOMER
David always provides exceptional service! He is incredibly knowledgeable, professional and kind. We know our vehicles are in great hands and Davis ensures all our questions or needs are well met. We appreciate him very much! He is the reason we keeping coming to Longo!
11/7/2021
Regena K. VERIFIED CUSTOMER
Before the day of my service, I was told that all my car needed was tire rotation and that it would take 30-45 minutes and cost about $40. When I came in for the service, I needed 2 other things and the total would be about $340 and it would take about 2 hours. I was at your dealership for 2 and a half hours. Everything I was told when I first came in was wrong. I have was also told the shuttle was not running. I did not come prepared to be there so long. As I was finally leaving I saw a shuttle vehicle with people getting out and in. Terrible experience. I’ve been driving Toyota’s for 20 years. I’ve never experienced such incompetence. Always had a great experience.
11/6/2021
Sarbjit S. VERIFIED CUSTOMER
Very friendly customer service
11/6/2021
Shane R. VERIFIED CUSTOMER
Have had Kenneth as much service advisor multiple times and he’s always outstanding and very helpful.
11/6/2021
Melvin P. VERIFIED CUSTOMER
Kenneth James treats me as a valued customer. He is customer focused.
11/6/2021
Kingsley J. VERIFIED CUSTOMER
Awesome guy!
11/6/2021
Rita M. VERIFIED CUSTOMER
David is such an asset to your company. I trust him and he’s fantastic at keeping me updated on my service and answers all my questions with such a compassionate, professional, sincere demeanor.
11/5/2021
Connie B. VERIFIED CUSTOMER
Very professional and courteous!
11/5/2021
Valencia W. VERIFIED CUSTOMER
JJ was the best! Kind, knowledgeable, and a pleasure to receive service from.
11/5/2021
Nancy P. VERIFIED CUSTOMER
L9ok forward to receiving survey. Mike represented your dealership well!
11/5/2021
Adam F. VERIFIED CUSTOMER
Dean was excellent. Your staff all do such a great job!
11/5/2021
Kathy L. VERIFIED CUSTOMER
He was polite and professional
11/5/2021
Tanja D. VERIFIED CUSTOMER
yes he was very nice and helpful and had Tracey help with rental car she was so sweet and a joy to talk with—- they both were so helpful and kind which is so rare these days to see a truly kind smile
thank you
Tanja D
11/5/2021
Paul S. VERIFIED CUSTOMER
Kenneth Cole provided great service!!
11/4/2021
JASON J. VERIFIED CUSTOMER
David did an Awsome job!!!a++++
11/4/2021
Vimal M. VERIFIED CUSTOMER
Quoted $159 and charged $172+ …either case charging that much to change a headlight bulb for Camry is not good. I wonder what would be the case for land cruiser. My mistake to come in.