David was exceptional! He is our family’s Toyota expert, our Land Cruiser and Sequoia could not be in better hands! He is a respectful and interactive listener, really getting to the core of what I was experiencing with my vehicle. He clearly laid out exactly how the days service process would go. David actively worked with the technicians to diagnose what was really going on. He kept me updated throughout the day and provided thorough information on mechanically what had been assessed and the results. Because I would pickup somewhat late, he prepared a colleague, Cisco Jimenez, who did an excellent job providing complete paperwork, answering my late breaking questions and kindly returning my fixed vehicle. Extremely well done! Many thanks - this is exemplary customer service!
7/11/2018
Julie H. VERIFIED CUSTOMER
Thanks
7/11/2018
Staci R. VERIFIED CUSTOMER
David did a fantastic job. We are headed on a road trip and brought our Prius in for a multi point inspection. He made sure to go through the paperwork with me and recommended a new back windshield wiper. I’m glad to be a Longo customer.
7/11/2018
Jo D. VERIFIED CUSTOMER
Amazing and finished ahead of time!!! Love it!
7/11/2018
Edwin T. VERIFIED CUSTOMER
Great service as always
7/11/2018
CHARLES P. VERIFIED CUSTOMER
Done well
7/10/2018
Angel O. VERIFIED CUSTOMER
David provided great customer service. This was my second time having help me and he was super cool and professional on both occasions.
7/10/2018
SHARON S. VERIFIED CUSTOMER
Informative concerning my car brakes to my husband and myself’s attention.
7/10/2018
Florence W. VERIFIED CUSTOMER
Dakota Burns, does a unique job
7/10/2018
Brian A. VERIFIED CUSTOMER
He is very helpful and great customer service
7/10/2018
Amber J. VERIFIED CUSTOMER
Gotta love Toyota of Prosper
7/10/2018
James G. VERIFIED CUSTOMER
Mildred was thorough and pleasant
7/9/2018
Nancy C. VERIFIED CUSTOMER
Great svc
7/9/2018
Syed A. VERIFIED CUSTOMER
Mildred is friendly and warm. Enjoyed working with her!
7/9/2018
Prathap V. VERIFIED CUSTOMER
Millie Hubbard is professional, helpful and prompt. Happy with last service.
- Prathap
7/9/2018
Foster R. VERIFIED CUSTOMER
I like that Dekota was upfront and earnest with me, this to me is sign of a good dealership. I was pleased with the service even though it was a costly repair the service manger was on point. I do believe that he is a leeper
7/8/2018
TODD M. VERIFIED CUSTOMER
Thank you Francisco
7/8/2018
Anibal P. VERIFIED CUSTOMER
David did a great job like always.
7/8/2018
Marnie A. VERIFIED CUSTOMER
Millie always does a great job and we will be back!
7/8/2018
Karin T. VERIFIED CUSTOMER
2nd time there. Everyone is awesome! Very pleasant experience.