Always a great experience at Longo! Doug is professional, courteous and personable!
11/4/2021
Mel G. VERIFIED CUSTOMER
Mike was great to deal with, outstanding customer service. I would recommend your service department just because of Mike.
11/4/2021
Christopher S. VERIFIED CUSTOMER
Longo always take of me.
11/4/2021
Susan C. VERIFIED CUSTOMER
Thank you
11/4/2021
Naghma T. VERIFIED CUSTOMER
Good service
11/4/2021
Joel K. VERIFIED CUSTOMER
Doug was professional, courteous, and communicated very well. It was a pleasurable experience.
11/4/2021
Lorena L. VERIFIED CUSTOMER
Excellent attention. Need wash the cars
11/3/2021
Donald W. VERIFIED CUSTOMER
Timely, efficient, pleasant!
11/3/2021
Mullick A. VERIFIED CUSTOMER
Mr Kenneth Cole did highly satisfied job
Excellent customer Sevice he is the
Best I am highly satisfied with his service
I will give him 100 percent.
11/3/2021
Waleed H. VERIFIED CUSTOMER
Great service! Fast and efficient
11/3/2021
Sean W. VERIFIED CUSTOMER
Outstanding customer service as usual. I don’t mind driving the extra distance to receive the customer service and care for my truck from Longo. It really sets you guys apart from everyone else. Thank you.
11/2/2021
Robert D. VERIFIED CUSTOMER
Excellent service advisor!
11/2/2021
Jonith W. VERIFIED CUSTOMER
I asked Dean and his crew to check for a leak in my tire. I specifically stated that a leak was noted and it wasn’t due to the weather. I left after they assured me nothing was wrong and dismissed my concerns.
After having to continually air up my tire, having work interrupted to return the car to Longo Toyota, they finally found the nail that they should have found at my initial 5,000 check.
By then I had to pay $ 180 to replace the tire as it was irreparable.
Very frustrating and not the best experience for my first trip to Toyota Of Prosper.
11/2/2021
Roger B. VERIFIED CUSTOMER
I really appreciate the service at Longo Prosper. I'm really hoping Toyota will decide to continue the FJ legacy soon. In the meantime, I will continue to enjoy all the attributes and characteristics which make my 2014 FJ Cruiser TTUE so unique, trustworthy, and able.
11/2/2021
John S. VERIFIED CUSTOMER
Doug is the best! Thank you for taking care of my 4R Pro!
11/2/2021
Luis A. VERIFIED CUSTOMER
Weston was very nice and provided great customer service.
11/1/2021
Vernia W. VERIFIED CUSTOMER
Promotion price given prior to purchasing wiper blades for 39 bucks. But at check out the guy said he never gave that price. Next time I will ask for written price prior to agreeing to any service.
10/31/2021
Brian S. VERIFIED CUSTOMER
Thanks. David did a great job. Good communication and customer focus. Very professional.
Thanks
10/31/2021
Leticia C. VERIFIED CUSTOMER
I appreciate David’s professionalism and kindness. He shows a great deal of active listening and attention to details. Thank you!
10/31/2021
Bibek S. VERIFIED CUSTOMER
Kenneth Cole James was exceptional and provided great customer service. Also thank you to Mr.Preston who went above and beyond to get me my car even after the service department was closed at 7pm.