Very welcoming and helpful. Explained service and warranty update well. Service was completed sooner than promised. Good experience all around.
4/30/2018
Kelly C. VERIFIED CUSTOMER
Dakota does a good job or providing customsr service. Very helpful.
4/30/2018
Anuradha P. VERIFIED CUSTOMER
No water wash even wheelcap no vacuum cleaner inside
4/30/2018
Suzanne B. VERIFIED CUSTOMER
The staff was very professional and helpful
4/30/2018
Andy H. VERIFIED CUSTOMER
I came in for an oil change and that's it. I was charged for a tire rotation that I didn't ask for.
4/29/2018
Nicole F. VERIFIED CUSTOMER
Stacy was great, got a good deal with the special on oil change, will definitely be back.
4/29/2018
John M. VERIFIED CUSTOMER
Dakota was superb. Profesional and courteous. Excellent service. Thank you
4/29/2018
Kirsten S. VERIFIED CUSTOMER
Stacy was excellent in assisting me. Very happy w his service and the service done on my car. Will return
4/29/2018
Karthik J. VERIFIED CUSTOMER
I like the way Stacy summers explains about the service and safety. I appreciate his service and help
4/29/2018
Christina M. VERIFIED CUSTOMER
Mildred was very welcoming and professional from the moment I dropped off my vehicle to the moment I picked it up!
4/29/2018
Scott M. VERIFIED CUSTOMER
Dakota has done an excellent job of welcoming me to Longo and his customer service has exceeded what I am accustomed to being a long time Pat Lobb customer. I now drive from Melissa, TX to Prosper to do business at Longo. Keep up the great work!
4/28/2018
Alex M. VERIFIED CUSTOMER
Millie was awesome. I have absolutely no complaints about her. However when I left the dealership I didn’t realize until I was about a mile away that now my check engine light as well as some traction control light are now on and they were not on before I dropped it off. Which means I will have to come back on Monday, which is frustrating.
4/28/2018
Karen S. VERIFIED CUSTOMER
Everything went fine, wait was shorter than expected
4/28/2018
Josue E. VERIFIED CUSTOMER
Great costumer service and our service advisor was AWESOME, Always with a smile and very friendly service!
4/28/2018
Barbara T. VERIFIED CUSTOMER
Great communication and service.
4/28/2018
Justin S. VERIFIED CUSTOMER
Dakota was great and made the process easy and streamlined. I look forward to my next appointment.
4/27/2018
Deron A. VERIFIED CUSTOMER
Mildred was great!
What I did notice when I got home, is what looked like a long fine scratch on the rear door and truck bed on passenger side. After investigating, I was able to rub it out with my thumb. Not 100% sure what it was, but think it was from the wash.
4/27/2018
Lora A. VERIFIED CUSTOMER
Very friendly and professional. Will be using Longo Toyota from now on. Thank you.
4/27/2018
Patrica R. VERIFIED CUSTOMER
Yes! Very thorough, knowledgeable and genuinely cared about my questions and needs.
Thanks David !
4/27/2018
Felipe C. VERIFIED CUSTOMER
Dakota always help me whith evryting,
Whith a smile,always friendly, he is the best
Advisor.