I thought Mildred was absolutely awesome! She explained things to me thoroughly and answered all of my questions. She even personally kept checking on my car for me. I felt like I had made a friend by the time I left. Longo Toyota will definitely be my chosen dealership for my Avalon. Thank you for taking care of my car.
4/1/2018
Tim N. VERIFIED CUSTOMER
We have worked with Dakota both times we came in for service. He was very honest with us and has earned our trust and our business.
4/1/2018
JENNIFER C. VERIFIED CUSTOMER
Dakota, kevonni, Amanda we’re great! My sons loved the kids room and the cookies were a nice treat. Thank you to all for your outstanding service today!
4/1/2018
Joe N. VERIFIED CUSTOMER
Longo Toyota and my service advisor Dakota did an outstanding job!
4/1/2018
Dominick P. VERIFIED CUSTOMER
Quick and friendly.
4/1/2018
Laura W. VERIFIED CUSTOMER
He was very nice and kept me updated on my car. He was alway ready with a smile and a quick answer to any of my questions. Keep up the good work!
4/1/2018
Lisa B. VERIFIED CUSTOMER
He was very helpful and it was very quick.
4/1/2018
Cheryl C. VERIFIED CUSTOMER
Great as always.
3/31/2018
Michael M. VERIFIED CUSTOMER
A wonderful experience with each person eager to help any way they can.
3/31/2018
Erik A. VERIFIED CUSTOMER
The staff at Longo Toyota of Prosper are amazing! This is a new dealership, but you would never know that based on the people greeting you in the service lane. The entire process was great from start to finish. There are so many amenities and conference for the customer as they wait.In addition, they did not leave out customers children. The play area and gaming consoles are perfect! It’s also awesome to know that the shuttle will pick you up and take you back to your residence, even if it is in the next city. I will definitely be returning here! ????????????????
3/31/2018
Rebecca W. VERIFIED CUSTOMER
Great customer experience and knowledgeable service advisor.
3/31/2018
Daniel B. VERIFIED CUSTOMER
Excellent service! I will be back
3/31/2018
Brian B. VERIFIED CUSTOMER
Great service!
3/31/2018
Trena S. VERIFIED CUSTOMER
Life is too precious to waste, waiting for inept repairmen to find problem, only to discover they have no parts to fix it. I got there before my 10:30 appt. and left at 4:45 with no resolution to the problem. They were very gracious and provided lunch. The staff could not have been more congenial. However, it’s highly unlikely that I will return for future repairs here. I knew the problem before I got there and told them what it was. My Automatic sensor told me. Why it took them over five hours is a mystery to me. And the car wash was a joke. Why get it all wet if they’re not going to remove the dirt? I know you’re a new business and have probably sunk a lot of money into this dealership and need time to work out your problems. But in the meantime, you won’t be seeing me.
3/31/2018
Lori H. VERIFIED CUSTOMER
Amazing customer service.
3/31/2018
Jack T. VERIFIED CUSTOMER
Real quick and awesome service very caring staff I will definitely be back
3/31/2018
Ryan F. VERIFIED CUSTOMER
Thank you again so much. You have earned a customer for life.
3/31/2018
Karen D. VERIFIED CUSTOMER
David was great!
3/31/2018
Washesh M. VERIFIED CUSTOMER
Post tire rotation, two of my wheels are missing the wheel cap. Bad on my part for not checking when I left the dealership. But my expectation was that the dealership will ensure basic stuff - like returning the car in same or better condition!! Very disappointed.
3/31/2018
Karen M. VERIFIED CUSTOMER
Everything was very satisfactory especially David. I will