Very satisfied with quality of your customer service. All employees were demonstrating an excellent of service!
Much better than Toyota of Dallas provided 10 years ago when I bought the car.
I felt like I was trapped every time I had to interact with their team!
10/8/2021
Julia L. VERIFIED CUSTOMER
I needed two bulbs replaced, one headlight and one tail light. I was told upon arrival that I’d have to wait 15 minutes. I waited an hour and I was charged $100 for two bulbs.
I won’t be using Longo for service any more.
10/8/2021
Mark L. VERIFIED CUSTOMER
Kenneth was very nice and professional. He let me know what needed to be done on the car, and how much it would cost.
10/8/2021
Darwin M. VERIFIED CUSTOMER
Always nice and easy to work with. Thank you Doug you are great!
10/8/2021
DARWIN M. VERIFIED CUSTOMER
He was very nice and very professional!
10/8/2021
Scott J. VERIFIED CUSTOMER
Exemplary.
10/8/2021
Leslie H. VERIFIED CUSTOMER
Job well done. Thank you
10/8/2021
Shirley D. VERIFIED CUSTOMER
David was great. He really helped me a lot, with my car. I think he went all out to fix my tire light, that was staying on, all the time. I so appreciate him time and concern. Thank you David .
10/8/2021
Marlon K. VERIFIED CUSTOMER
Great job
10/8/2021
Donna C. VERIFIED CUSTOMER
Kenneth James and technician Troy gave the best customer service ever! They were professional and went beyond. I only want to use both of them in the future. Thank you Toyota. Donna C
10/8/2021
Debrah F. VERIFIED CUSTOMER
I completely trust David Aranjo to help keep my 2012 Rav 4 V6 operating in its best condition through the years! He is honest and down to earth with me no matter the questions or concerns I have about my faithful Toyota! He is definitely a great asset to Longo Toyota!
10/8/2021
Melissa M. VERIFIED CUSTOMER
Always fast, friendly service.
10/7/2021
Seth W. VERIFIED CUSTOMER
Very easy. Ty
10/7/2021
Jose J. VERIFIED CUSTOMER
Western was great customer service
10/7/2021
Robert M. VERIFIED CUSTOMER
I was surprised by the $244 30k service bill
I will certainly ask next servicereminder.
Was told tire leak was due to a previous patch. I've had the vehicle since purchased new from your dealership and never had a flat repaired. Took it to Richardson Tire shop that removed nail from tire and plugged it. Perplexing....
10/7/2021
Melissa B. VERIFIED CUSTOMER
It was a great experience! Thank you
10/7/2021
Chad B. VERIFIED CUSTOMER
Great service and great people.
10/7/2021
Ronel M. VERIFIED CUSTOMER
Very good job
10/7/2021
Randall R. VERIFIED CUSTOMER
David was courteous and engaging and professional. He is an asset to your company and I would steal him if I were still in business.